Maple CRM vs Salesforce Essentials

Rating


4 / 5
(1)


4 / 5
(175)

Starting Price

$3.00/month/user

$25.00/month/user

Best For

Small business and service providers those who are looking for a small MIS or CRM solution to manage their lead and customer interactions.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

2 - 499

1 - 49

Ease of Use


4 / 5

4 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Maple CRM vs Salesforce Essentials

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