vCita Online CRM vs Autopilot

Starting Price

$15.00/month/user

$49.00/month

Best For

Small businesses who provide services. Over 100,000 users rely on vCita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

From startups to the Fortune 500, Autopilot is the most visual and simple way for teams to automate their marketing.

Ideal number of Users

1 - 499

1 - 1000+

Rating


4.4 / 5
(166)
Read All Reviews

4.6 / 5
(97)
Read All Reviews

Ease of Use


4.4 / 5


  • "I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry."

  • "Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE."


4.5 / 5


  • "Very easy to use, great automation, good heads up feature."

  • "Simple and intuitive interface. A delightful on boarding experience."

Customer Support


4.2 / 5


  • "I appreciate excellent customer service as it sets apart the amazing companies from the good companies."

  • "I am not tech savvy but I can use this software and the customer service is excellent."


4.5 / 5


  • "Journeys are great, for me as a developer and for other people in Marketing team. I also have experience with API and their customer support."

  • "Customer service has been top notch as well. Even though the platform is simple, there are inherent complexities when automation is involved."

Features & Functionality


4.1 / 5


  • "Ease of use, intuitive, and consistently faultless over time. Customers always comment on how good the system is from their perspective."

  • "Very easy to download and use. Nice design and UX (for customer)."


4.3 / 5


  • "The visual journey builder is amazing. I tried all of the different marketing automation tools and AutoPilot was the clear winner."

  • "Multiple journey capability. Great app for recruiting firms like ours."

Value for Money


4.2 / 5


  • "To be fair, they gave me back my money when they could not fix it after some weeks."

  • "Save your money and refuse any free trials, just use the free version."


4.5 / 5


  • "The best inexpensive marketing automation solution."

  • "Marketing automation is the dream of every business. Unfortunately, that dream usually comes with a hefty price tag."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
Not provided by vendor

Screenshots

View 5 screenshots 60094 thumb
View 5 screenshots 113995 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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vCita Online CRM vs Autopilot

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Autopilot vs vCita