Salesforce Essentials vs Zoho CRM vs xRP

Starting Price

$25.00/month/user

$12.00/month/user

$9.00/month

Best For

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

Web-based ERP solution that helps businesses with task management, CRM, price quotes, service requests, inventory, and production.

Rating


4 / 5
(176)


4 / 5
(3078)

(0)

Ideal number of Users

1 - 49

1 - 1000+

1 - 49

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal
  • close Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal
  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • close Self Service Portal

Screenshots

View 5 screenshots 116956 thumb
View 5 screenshots 107840 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Salesforce Essentials vs Zoho CRM vs xRP

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