cSupport vs RepairShopr

Starting Price

$10.80/month/user

$49.00/month/user

Best For

cSUPPORT is used as a live chat and customer service platform that can be localized into many languages on any device.

RepairShopr is designed to serve all kinds of repair shops and field service businesses, from one-person armies to multi-location franchises alike.

Ideal number of Users

Not provided by vendor

1 - 1000+

Rating

(0)
4.7 / 5
(113)
Read All Reviews

Ease of Use




4.5 / 5


  • "Decent software to allow tracking of goods/services with a pretty steep learning curve and certain quirks."

  • "Ease of use, and integration with a repair shop business."

Customer Support




4.5 / 5


  • "Excellent customer service and great product that they add new features to weekly."

  • "The best product on the market, backed by the most aggressive and prompt support team."

Features & Functionality




4.6 / 5


  • "RepairShopr suits both of our needs well. They are improving the MSP side of things pretty frequently and we are happy for it."

  • "Good for inventory management, email marketing, or ticketing. The interface is not too heavy and it's easy to set up."

Value for Money




4.6 / 5


  • "Been in the market for a great software, for the price they offer they really do DELIVER all our needs."

  • "For a company that uses a ticket system, has the best functionality for the price."

Product Features

Not provided by vendor
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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cSupport vs RepairShopr

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RepairShopr vs cSupport