Agile CRM vs Zendesk Sell

Starting Price

$8.99/month/user

$19.00/month/user

Best For

Small to medium size businesses that require sales, marketing and service automation

For B2B Sales Leaders leading 20-250 salespeople

Rating


4.2 / 5
(343)
Read All Reviews

4.4 / 5
(116)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.1 / 5


  • "We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective."

  • "Very easy to use and great basic functionalities."


4.4 / 5


  • "User friendly easy to navigate and learn. Great way to store lots of information in one place and be able to pull it up fast."

  • "Intuitive, User Friendly and generally refreshing to work with. Great tutorials and educational content via their blog."

Customer Support


4.1 / 5


  • "Fantastic, easy, great setup, easy to integrate with other software and very good support team."

  • "Initial customer support was great because they are trying to get your business."


4.2 / 5


Features & Functionality


4.2 / 5


  • "What I really love about AgileCRM is its nice and clean interface. I was always easy to use."

  • "I have used the service for about 6 months. UI & UX is good, and there are lots of useful functions."


4 / 5


  • "The integrated voice option was very nice too. UX design was great too."

  • "It has a user-friendly interface with a good number of tutorials and webinars to help you learn the ins and outs of Base."

Value for Money


4.3 / 5


  • "The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise."

  • "Happy to have found a CRM + Marketing solution that doesn't cost a fortune."


4.2 / 5


  • "The user interphase, ease of integration with Google Apps, the platform and the price."

  • "Easy to use, quickly implemented, reasonably priced."

Product Features

  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • close Self Service Portal

Screenshots

View 5 screenshots 17221 thumb
View 4 screenshots 60447 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Agile CRM vs Zendesk Sell

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