Copper vs Agile CRM

Starting Price

$19.00/month/user

$8.99/month/user

Best For

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Small to medium size businesses that require sales, marketing and service automation

Ideal number of Users

1 - 499

1 - 1000+

Rating


4.3 / 5
(364)
Read All Reviews

4.2 / 5
(378)
Read All Reviews

Ease of Use


4.4 / 5


  • "It is super intuitive to use. Has a great "pipeline" view so that I can see how my brokerage is running."

  • "My husband is the primary user of the software, but we both are impressed with the ease of use in Google and related software."


4.1 / 5


  • "We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective."

  • "Very easy to use and great basic functionalities."

Customer Support


4.3 / 5


  • "Very easy to use, the support team is very proactive and enthusiastic to make sure you understand how to maximixe the use of the service."

  • "You have a Dashboard AND can add prospects straight from your email account. Customer Service is phenomenal."


4.1 / 5


  • "Fantastic, easy, great setup, easy to integrate with other software and very good support team."

  • "Initial customer support was great because they are trying to get your business."

Features & Functionality


4.1 / 5


  • "Great integration with g suite of that's your go-to ecosystem. Nice and simple interface."

  • "Getting updates and emails from time to time from staff has been awesome and their replies to any issues come rather quickly."


4.2 / 5


  • "What I really love about AgileCRM is its nice and clean interface. I was always easy to use."

  • "I have used the service for about 6 months. UI & UX is good, and there are lots of useful functions."

Value for Money


4.1 / 5


  • "Seamless integration with our existing Google accounts. We save time, money and headaches."

  • "Not the most cost effective CRM out there but the native G Suite integration is irreplaceable."


4.3 / 5


  • "The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise."

  • "Happy to have found a CRM + Marketing solution that doesn't cost a fortune."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 191805 thumb
View 5 screenshots 17221 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Copper vs Agile CRM

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Agile CRM vs Copper