Accelo vs Capsule

Starting Price

$39.00/month/user

$18.00/month/user

Best For

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

Owners of small and growing businesses that want to better organise their business and customer activities. Sales/Marketing Heads/VP's of small to medium sized businesses looking for a sales solution.

Rating


4.5 / 5
(126)


4.5 / 5
(82)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • close Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal

Screenshots

View 5 screenshots 31431 thumb
View 4 screenshots 140576 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Accelo vs Capsule

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