MindTouch vs Salesforce Essentials

Rating


3 / 5
(1)


4 / 5
(175)

Starting Price

Not provided by vendor

$25.00/month/user

Best For

SaaS vendors, Manufacturers and Service companies.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

10 - 999

1 - 49

Ease of Use


2 / 5

4 / 5

Customer Support


2 / 5

4 / 5

Features & Functionality


2 / 5

4 / 5

Value for Money


1 / 5

4 / 5

Product Features

  • close Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • close Performance Metrics
  • check Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal

Screenshots

View 1 screenshot 23948 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MindTouch vs Salesforce Essentials

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