Chataroo vs Eptica SelfService

Starting Price

$10.00/month

$2,000.00/month

Best For

Any website owner can use our product to interact and monitor customers. With either Live Chat, Ticketing System, or Real Time Visitor Tracking.

Not provided by vendor

Rating


4.5 / 5
(2)

(0)

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality

Value for Money

Product Features

  • close Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • close Performance Metrics
  • close Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • check Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

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Chataroo vs Eptica SelfService

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