Chataroo vs Eptica SelfService

Best For

Who Uses This Software?

Any website owner can use our product to interact and monitor customers. With either Live Chat, Ticketing System, or Real Time Visitor Tracking.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

2 - 999

Pricing

Starting Price

$10.00/month

$2,000.00/month

Free Trial

Yes No

Free Version

Yes Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

share Share Your Comparison of Eptica SelfService vs Chataroo


Chataroo vs Eptica SelfService

Best For

Who Uses This Software?

Any website owner can use our product to interact and monitor customers. With either Live Chat, Ticketing System, or Real Time Visitor Tracking.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

2 - 999

Pricing

Starting Price

$10.00/month

$2,000.00/month

Free Trial

Yes No

Free Version

Yes Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Ratings

Overall


4.5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

Share Your Comparison of Eptica SelfService vs Chataroo