Airtable vs Yonyx

Starting Price

$12.00/month/user

Not provided by vendor

Best For

Small business and teams within larger organizations

Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers

Ideal number of Users

2 - 1000+

10 - 1000+

Rating


4.7 / 5
(951)
Read All Reviews

4.8 / 5
(88)
Read All Reviews

Ease of Use


4.5 / 5


  • "I love the ease of use, the fact that it is cloud based, and the ability to create different views and public views."

  • "Airtable is intuitive, easy to use, and adapts well into any project that needs superb project management that's easy on the eyes."


4.7 / 5


  • "I like using Yonyx because I have never worked with this kind of program and it is very easy to use."

  • "I love how user friendly Yonyx is. Currently we use Yonyx as a troubleshooting tool for our font line staff to use when assisting our clients."

Customer Support


4.6 / 5


  • "Flexible, Beautiful, and Overall Darn Useful (Bonus: the customer support is great too)."

  • "Airtable is very user-friendly, especially for using a template. Customer service is great if any questions arise."


4.8 / 5


  • "Excellent customer support along with thorough instructions and video tutorials makes both setup and use a breeze."

  • "Once we published Yonyx is really helped us reduce the number of times customers would call into tech support."

Features & Functionality


4.5 / 5


  • "I love how easy it is to use and how clean and uncluttered it looks. It makes sorting, filtering, grouping so easy and easy to read."

  • "It has a beautiful interface and a powerful set of features ideal for information management and database. It is like a spreadsheet in steroids."


4.7 / 5


  • "I like that it is easy to navigate and gives you the ability to create different pathways for your script."

  • "Easy to set-up and very responsive company to our questions and/or product enhancement inquiries."

Value for Money


4.6 / 5


  • "It's user-friendly, aesthetic, and an excellent price, great experience."

  • "AirTable has become a robust solution to manage our digital content in a cost effective, versatile environment."


4.6 / 5


Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 49076 thumb
View 3 screenshots 45015 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Airtable vs Yonyx

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Yonyx vs Airtable