monday.com vs vCita Online CRM

Starting Price

$8.00/month/user

$15.00/month/user

Best For

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Small businesses who provide services. Over 100,000 users rely on vCita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Ideal number of Users

2 - 1000+

1 - 499

Rating


4.6 / 5
(1976)
Read All Reviews

4.4 / 5
(166)
Read All Reviews

Ease of Use


4.6 / 5


  • "Great, very useful and very clever bit of software. Really good to manage your project / team, find it easy to use and very helpful."

  • "It was so easy to use, that i recommended that my church share a board for our projects on my account, and they instantly fell in love."


4.4 / 5


  • "I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry."

  • "Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE."

Customer Support


4.7 / 5


  • "Their Knowledge Base is vast, and the customer service is also great."

  • "We can stay organized and focussed on the details while seeing the overall picture. Thanks for your customer service and support."


4.2 / 5


  • "I appreciate excellent customer service as it sets apart the amazing companies from the good companies."

  • "I am not tech savvy but I can use this software and the customer service is excellent."

Features & Functionality


4.4 / 5


  • "Monday is super fun to use, the interface is super fresh and it has a fresh perspective on how projects can be managed."

  • "Interface, friendly with the user, and the people in the back supporting the customer is great, friendly and replies fast."


4.1 / 5


  • "Ease of use, intuitive, and consistently faultless over time. Customers always comment on how good the system is from their perspective."

  • "Very easy to download and use. Nice design and UX (for customer)."

Value for Money


4.4 / 5


  • "Clarity, simple and enjoyable to use - commercially practical - worth the investment of both time and money."

  • "I am fairly happy - it still does not do everything I want ... but nothing else at this price point does either."


4.2 / 5


  • "To be fair, they gave me back my money when they could not fix it after some weeks."

  • "Save your money and refuse any free trials, just use the free version."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 149330 thumb
View 5 screenshots 60094 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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monday.com vs vCita Online CRM

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