Drift vs LiveSupporti vs Salesforce Essentials

Rating


4.5 / 5
(91)


3 / 5
(1)


4 / 5
(177)

Starting Price

$50.00/month

$5.00/month

$25.00/month/user

Best For

Drift can help any business or individual with a website who wants to capture more leads, and chat with people in real-time.

Get free live chat for your website and provide support for your customers.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

1 - 499

1 - 1000+

1 - 49

Ease of Use


4.5 / 5

3 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

3 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

4 / 5

Product Features

  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • check Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • check Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal

Screenshots

View 5 screenshots 71391 thumb
View 3 screenshots 158987 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Drift vs LiveSupporti vs Salesforce Essentials

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