HubSpot CRM vs Yonyx

Starting Price

Not provided by vendor Not provided by vendor

Best For

The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don't need much of the advanced features of complex enterprise-level CRMs.

Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers

Ideal number of Users

10 - 999

10 - 1000+

Rating


4.5 / 5
(2462)
Read All Reviews

4.8 / 5
(88)
Read All Reviews

Ease of Use


4.4 / 5


  • "Really happy with the ease of use and intuitive UI. It's been improving steadily and im excited to see more improvement."

  • "Great UX and intuitive UI makes it a very good choice as your first CRM."


4.7 / 5


  • "I like using Yonyx because I have never worked with this kind of program and it is very easy to use."

  • "I love how user friendly Yonyx is. Currently we use Yonyx as a troubleshooting tool for our font line staff to use when assisting our clients."

Customer Support


4.5 / 5


  • "It's very comprehensive and easy to use for different departments in our company. Especially the great customer service is a huge plus."

  • "Analytics and tracking of emails. Excellent customer support and learning opportunities."


4.8 / 5


  • "Excellent customer support along with thorough instructions and video tutorials makes both setup and use a breeze."

  • "Once we published Yonyx is really helped us reduce the number of times customers would call into tech support."

Features & Functionality


4.3 / 5


  • "The whole system is amazing and gives me flexibility and guidance at the same time. I am confident it is helping my business."

  • "Great for all the more I utilize the system. Eventually my business will require a greater version."


4.7 / 5


  • "I like that it is easy to navigate and gives you the ability to create different pathways for your script."

  • "Easy to set-up and very responsive company to our questions and/or product enhancement inquiries."

Value for Money


4.4 / 5


  • "The ability to capture leads effectively. Great return on investment since it is a free feature."

  • "Had the features that the client was looking, a trustworthy company and a great cost: FREE."


4.6 / 5


Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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HubSpot CRM vs Yonyx

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Yonyx vs HubSpot CRM