Salesforce Essentials vs HubSpot CRM

Starting Price

$25.00/month/user

Not provided by vendor

Best For

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don't need much of the advanced features of complex enterprise-level CRMs.

Rating


4 / 5
(179)


4.5 / 5
(2159)

Ideal number of Users

1 - 49

10 - 999

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal
  • check Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

View 5 screenshots 116956 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce Essentials vs HubSpot CRM

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