CRM i3 vs SugarCRM

Best For

Who Uses This Software?

Oil&Gas, Construction, Trading & Distribution, Financial, Manufacturing, Automotive distribution, Chemical, Food & Beverage, Retails, Profesional, pharmaceutical, Banking, Telecommunications...

SugarCRM is a horizontal CRM platform and application offering aimed at customers seeking highly user-friendly solutions that make even the most complex end-to-end customer processes simple to manage.

Target Customer Size (Users)

1 - 999

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$40.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 55591 thumb
View 1 screenshot 133308 thumb

Ratings

Overall

(0)
4 / 5
(288)

Ease of Use


3.5 / 5

Customer Service


3.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CRM i3 vs SugarCRM

CRM i3

by Bricks Technologies System

Best For

Who Uses This Software?

Oil&Gas, Construction, Trading & Distribution, Financial, Manufacturing, Automotive distribution, Chemical, Food & Beverage, Retails, Profesional, pharmaceutical, Banking, Telecommunications...

SugarCRM is a horizontal CRM platform and application offering aimed at customers seeking highly user-friendly solutions that make even the most complex end-to-end customer processes simple to manage.

Target Customer Size (Users)

1 - 999

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$40.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Ratings

Overall

(0)
4 / 5
(288)

Ease of Use


3.5 / 5

Customer Service


3.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of SugarCRM vs CRM i3