CRM vs SugarCRM

Starting Price

Not provided by vendor

$40.00/month/user

Best For

Not provided by vendor

SugarCRM is a horizontal CRM platform and application offering aimed at customers seeking highly user-friendly solutions that make even the most complex end-to-end customer processes simple to manage.

Rating


5 / 5
(1)


4 / 5
(317)

Ideal number of Users

Not provided by vendor

10 - 1000+

Ease of Use


5 / 5

3.5 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

Not provided by vendor
  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CRM vs SugarCRM

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