HarmonyPSA vs Infor CRM

Starting Price

Not provided by vendor

$65.00/month/user

Best For

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

Infor CRM provides robust, flexible solutions in over 70 industries.

Rating


4.5 / 5
(17)


3.5 / 5
(25)

Ideal number of Users

10 - 999

10 - 1000+

Ease of Use


4 / 5

3.5 / 5

Customer Support


4.5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

3 / 5

Product Features

  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • close Email Response Control
  • check Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

View 5 screenshots 87500 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HarmonyPSA vs Infor CRM

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