HarmonyPSA vs Pipedrive

Starting Price

$55.00/month/user

$15.00/month

Best For

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

Sales teams looking for a simple, yet powerful sales tool to get them organized.

Ideal number of Users

10 - 999

1 - 499

Rating


4.5 / 5
(17)
Read All Reviews

4.6 / 5
(2172)
Read All Reviews

Ease of Use


4 / 5



4.6 / 5


  • "Easy to use and good customer service. I like that you can place deals and follow them through to completion."

  • "A flexible tool that enables one to stay on top of the sales pipeline. It is good value and very easy to use, even for a novice."

Customer Support


4.5 / 5



4.4 / 5


  • "It has a help center for everything you need, and the customer service is great and fast ,plus they are alway ready to help."

  • "Good customer service on the infrequent times that I have questions."

Features & Functionality


4.2 / 5


  • "Harmony is a great product that caters for the numerous commercial and contractual requirements of projects and frameworks."

  • "They have a relatively small team, but their staff is intimately knowledgeable about the product, and any support requests are fulfilled quickly."


4.3 / 5


  • "I am Ana I am a happyhuman resources professional. I started using Pipedrive for the recruitment activities 8 months ago and it's amazing."

  • "Easy to tweak and customize. Amazing customer support and very quickly to offer and provide help."

Value for Money


4.3 / 5



4.5 / 5


  • "Easy and fun to use, can work well with many other apps. We are making some money by having this app."

  • "Great experience, great UI, best value for money."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 87500 thumb
View 4 screenshots 101871 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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HarmonyPSA vs Pipedrive

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Pipedrive vs HarmonyPSA