FuzeDigital vs Prescience for Self-Service

Starting Price

$500.00/month

Not provided by vendor

Best For

Companies of all sizes use the Fuze Suite to provide exceptional self-service and assisted-service to their stakeholders via a knowledge base, case management & community.

Not provided by vendor

Rating


4.5 / 5
(3)

(0)

Ideal number of Users

2 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality

Value for Money

Product Features

  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • close Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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FuzeDigital vs Prescience for Self-Service

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