Zoho CRM vs Salesforce

Starting Price

$12.00/month/user

$25.00/month/user

Best For

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Rating


4 / 5
(3273)


4.5 / 5
(12545)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal
  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zoho CRM vs Salesforce

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