Salesforce vs Wix Answers

Best For

Who Uses This Software?

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Wix Answers was made to be used by businesses of any size. Its a scalable solution with a number of features that you can pick and choose according to your business needs.

Target Customer Size (Users)

2 - 1000+

1 - 1000+

Pricing

Starting Price

$25.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(10802)

4.5 / 5
(18)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Wix Answers vs Salesforce


Salesforce vs Wix Answers

Best For

Who Uses This Software?

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Wix Answers was made to be used by businesses of any size. Its a scalable solution with a number of features that you can pick and choose according to your business needs.

Target Customer Size (Users)

2 - 1000+

1 - 1000+

Pricing

Starting Price

$25.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
Not provided by vendor

Ratings

Overall


4.5 / 5
(10802)

4.5 / 5
(18)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Wix Answers vs Salesforce