LiveChat vs Prescience for Self-Service

Best For

Who Uses This Software?

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$16.00/month/user

Not provided by vendor

Free Trial

Yes No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 105403 thumb
View 1 screenshot 24629 thumb

Ratings

Overall


4.5 / 5
(758)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Prescience for Self-Service vs LiveChat


LiveChat vs Prescience for Self-Service

LiveChat

by LiveChat Software

Best For

Who Uses This Software?

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$16.00/month/user

Not provided by vendor

Free Trial

Yes No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Ratings

Overall


4.5 / 5
(758)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Prescience for Self-Service vs LiveChat