Pipedrive vs LiveChat

Starting Price

$15.00/month/user

$16.00/month/user

Best For

Sales teams looking for a simple, yet powerful sales tool to get them organized.

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Rating


4.5 / 5
(2085)


4.5 / 5
(876)

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

View 1 screenshot 89338 thumb
View 5 screenshots 105403 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Pipedrive vs LiveChat

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