LiveChat vs The Fish Tank

Starting Price

$16.00/month/user

$40.00/month/user

Best For

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Specifically designed to help small business efficiently work IN the details of their day to day operations and help them understand their reports to effectively work ON their business goals.

Rating


4.5 / 5
(876)


5 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal

Screenshots

View 5 screenshots 105403 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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LiveChat vs The Fish Tank

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