LiveChat vs Salesforce

Starting Price

$16.00/month/user

$25.00/month/user

Best For

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Rating


4.6 / 5
(917)
Read All Reviews

4.3 / 5
(12933)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.7 / 5

3.9 / 5

Customer Support


4.7 / 5

4.1 / 5

Features & Functionality


4.4 / 5

4.3 / 5

Value for Money


4.6 / 5

4 / 5

Product Features

  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

View 5 screenshots 105403 thumb
View 5 screenshots 191409 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LiveChat vs Salesforce

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