monday.com vs Keap (formerly Infusionsoft)

Starting Price

$8.00/month/user

$79.00/month

Best For

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.6 / 5
(1993)
Read All Reviews

4.1 / 5
(1053)
Read All Reviews

Ease of Use


4.6 / 5


  • "Great, very useful and very clever bit of software. Really good to manage your project / team, find it easy to use and very helpful."

  • "It was so easy to use, that i recommended that my church share a board for our projects on my account, and they instantly fell in love."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


4.6 / 5


  • "Their Knowledge Base is vast, and the customer service is also great."

  • "We can stay organized and focussed on the details while seeing the overall picture. Thanks for your customer service and support."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.4 / 5


  • "Monday is super fun to use, the interface is super fresh and it has a fresh perspective on how projects can be managed."

  • "Interface, friendly with the user, and the people in the back supporting the customer is great, friendly and replies fast."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


4.4 / 5


  • "Clarity, simple and enjoyable to use - commercially practical - worth the investment of both time and money."

  • "I am fairly happy - it still does not do everything I want ... but nothing else at this price point does either."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 149330 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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monday.com vs Keap (formerly Infusionsoft)

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Keap (formerly Infusionsoft) vs monday.com