Eptica SelfService vs Interakt

Starting Price

$2,000.00/month

Not provided by vendor

Best For

Not provided by vendor

Interakt caters to all kind of businesses looking for solutions to CRM, E-mail Marketing, Live-Chat, Helpdesk, Notifications (Web / Browser Push) or a knowledgebase/FAQ.

Rating

(0)


5 / 5
(4)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


5 / 5

Customer Support


4 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • close Cataloging / Categorization
  • check Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Eptica SelfService vs Interakt

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