Eptica SelfService vs HubSpot CRM vs Salesforce Essentials

Rating

(0)


4.5 / 5
(1956)


4 / 5
(177)

Starting Price

$2,000.00/month

Not provided by vendor

$25.00/month/user

Best For

Not provided by vendor

The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don't need much of the advanced features of complex enterprise-level CRMs.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

2 - 999

10 - 999

1 - 49

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Cataloging / Categorization
  • check Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • check Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal

Screenshots

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Capterra screenshot placeholder
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Eptica SelfService vs HubSpot CRM vs Salesforce Essentials

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