Eptica SelfService vs PipelineDeals vs Salesforce Essentials

Rating

(0)


4.5 / 5
(596)


4 / 5
(177)

Starting Price

$2,000.00/month

$25.00/month/user

$25.00/month/user

Best For

Not provided by vendor

Organizations of all sizes, in all industries.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

2 - 999

2 - 1000+

1 - 49

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Cataloging / Categorization
  • check Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • check Search
  • check Self Service Portal
  • check Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • check Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal

Screenshots

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View 5 screenshots 55451 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Eptica SelfService vs PipelineDeals vs Salesforce Essentials

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