Marketing Optimizer vs ProClass

Starting Price

$55.00/month/user

$149.95/month

Best For

Businesses looking to automate the sales, lead management and marketing process with marketing automation.

Lifelong Learning, Membership Organizations, Class and After School Program Providers, Continuing Education Providers, Community Health Class Providers, Non Profit Recreational Education, and Camps.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.3 / 5
(7)
Read All Reviews

4.3 / 5
(21)
Read All Reviews

Ease of Use


4.6 / 5

3.7 / 5

Customer Support


4.8 / 5

4.4 / 5

Features & Functionality


3.9 / 5

Value for Money


4.1 / 5

Pros

  • "I like the ease of the administrative end. I like all the reports and search functions and how you can sort the members in your database."

  • "I love the ability to build my own reports via filtered searches, as well as the ability to email students via the system."

Cons

  • "Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward."

  • "Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Marketing Optimizer vs ProClass

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ProClass vs Marketing Optimizer