Zoho CRM vs Donor Tools

Starting Price

$12.00/month/user

$19.00/month

Best For

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

Small to medium nonprofit organizations, international, multi-site organizations.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.2 / 5
(3836)
Read All Reviews

4.2 / 5
(323)
Read All Reviews

Ease of Use


4 / 5


  • "I like that it's easy to use and the tutorial is very helpful and understanding. I helped a couple of my family members with it and they love it."

  • "The ease of use is great and the ability to collaborate with office."


4.2 / 5


  • "I liked the ease of use and adaptability of this product. I would recommend it to other small busineses."

  • "It seems like the same program. I think the reports are not that easy and that they could be more user friendly."

Customer Support


4 / 5


  • "They keep on adding features daily, love customer support. But I also like is that they have divided each category for itself."

  • "Customer service is great, they are thorough and make sure to resolve any issues that come up."


4.2 / 5


  • "DonorTools is intuitive, easy to use and affordable. They have a great support team and they respond very quickly whenever we need help."

  • "It is very inexpensive and has good customer support."

Features & Functionality


4.1 / 5


  • "The system is very intuitive and leads you in the right direction, has a great flow for calls and customer information."

  • "The ease of setting up users and transferring leads back and forth along with the exporting reports make this a great interface."


3.9 / 5


  • "It was simple to use, it gave me what I needed, the web interface was clear and available options and features were good."

  • "I found the sign-up process to be simple and we were quickly able to get our software installed. TechSoup is truly wonderful for non-profits."

Value for Money


4.2 / 5


  • "It is a feature rich package for a very competitive price and easy to scale up or down as needed with growth."

  • "Great price and great for templates and sending out mail."


4.3 / 5


  • "I used this product to help a non-profit raise money from donors. It was efficient, effective, and helped us raise money successfully."

  • "Amazing Software & Support at a terrific price point."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 107840 thumb
View 5 screenshots 58539 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Zoho CRM vs Donor Tools

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Donor Tools vs Zoho CRM