# Best Online CRM Software 2026 | Capterra

> Find the top Online CRM software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/online-crm-software/s/iphone

---

# Best Online CRM Software

Need help?

Tell us your requirements and get a personalized shortlist of the best software.

For more information consult our [Online CRM Buyers Guide](#buyers-guide-content)

[4.8 (647)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, & leads without the CRM complexity.  [Learn more about Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

95% recommend this product

[4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device.  [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.9 (41)](https://www.capterra.com/p/171245/NextAgency/reviews/)

NextAgency: the agency management system you'd design. Built for Life & Health agencies. Easy to customize and use. With great support. [Learn more about NextAgency](https://www.capterra.com/p/171245/NextAgency/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[4.7 (129)](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/reviews/)

The #1 Recommended Insurance Industry Growth Platform serving the health, benefits, and senior insurance space.  [Learn more about AgencyBloc AMS+](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

91% recommend this product

[4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Designed for businesses of all sizes to help manage customer relationships, policies, benefits, sales, and financial accounting. [Learn more about Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.3 (6969)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Zoho CRM is an AI-powered, online sales CRM that empowers SMBs and enterprises grow their business. [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. ​ [Learn more about Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

88% recommend this product

[4.5 (4455)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. [Learn more about HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface. [Learn more about Copper](https://www.capterra.com/p/141642/Copper/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face. [Learn more about Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.5 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Capsule is a CRM solution that helps businesses stay organized, know more about their customers & build better relationships. [Learn more about Capsule](https://www.capterra.com/p/124041/Capsule/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

84% recommend this product

[4.2 (129)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Method CRM is an online CRM for QuickBooks users with real-time sync and a 24/7 customer portal. [Learn more about Method CRM](https://www.capterra.com/p/130389/Method-CRM/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[4.6 (7)](https://www.capterra.com/p/81919/Marketing-Optimizer/reviews/)

Increase marketing agency revenue and provide value to clients by providing them with your privately labeled CRM software for agencies. [Learn more about Marketing Optimizer](https://www.capterra.com/p/81919/Marketing-Optimizer/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[4.4 (18771)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

[4.4 (4076)](https://www.capterra.com/p/164283/Zendesk/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3414)](https://www.capterra.com/p/132996/brevo/reviews/)

Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools. [Learn more about Brevo](https://www.capterra.com/p/132996/brevo/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

86% recommend this product

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

[4.5 (3044)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.  [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

81% recommend this product

[## Airtable](https://www.capterra.com/p/146652/Airtable/)

[4.6 (2227)](https://www.capterra.com/p/146652/Airtable/reviews/)

Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required. [Learn more about Airtable](https://www.capterra.com/p/146652/Airtable/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

81% recommend this product

[## Nimble](https://www.capterra.com/p/123032/Nimble/)

[4.4 (1868)](https://www.capterra.com/p/123032/Nimble/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth. [Learn more about Nimble](https://www.capterra.com/p/123032/Nimble/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## LiveChat](https://www.capterra.com/p/62194/LiveChat/)

[4.6 (1719)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## Odoo](https://www.capterra.com/p/135618/Odoo/)

[4.2 (1299)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. [Learn more about Odoo](https://www.capterra.com/p/135618/Odoo/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## Keap](https://www.capterra.com/p/76390/Infusionsoft/)

[4.1 (1298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place. [Learn more about Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

[## Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

[4.5 (1135)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

#1 CRM Software For Small Business [Learn more about Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

82% recommend this product

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/)

EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

84% recommend this product

[## Any.do](https://www.capterra.com/p/173614/Any-do/)

[4.7 (894)](https://www.capterra.com/p/173614/Any-do/reviews/)

A simple & powerful CRM solution that offers real-time lead tracking, sales automation, and client engagement. Trusted by +50m people. [Learn more about Any.do](https://www.capterra.com/p/173614/Any-do/)

Online CRM features reviewers most value

Calendar Management

Contact Management

Email Management

Lead Qualification

Marketing Automation

Pipeline Management

Reporting/Analytics

Task Management

Workflow Management

82% recommend this product

Page 1 of 12

Filter (283) Products:

Sort By:

Sponsored

* * *

Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

AI Copilot

Calendar Management

Contact Management

Email Management

Generative AI

Lead Qualification

Marketing Automation

Opportunity Management

Pipeline Management

Reminders

Reporting/Analytics

Segmentation

Task Management

Workflow Management

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

Related Software Category:

[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Service Software](https://www.capterra.com/customer-service-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[Live Chat Software](https://www.capterra.com/live-chat-software/)