--- title: "ServiceTeam ITAM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceTeam ITAM Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/10001382/ServiceTeam-ITAM/" page_type: "product" language: "en" --- # ServiceTeam ITAM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ServiceTeam ITAM ## What is ServiceTeam ITAM? ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan and manage IT hardware, contracts, and software assets cost-effectively. Leave spreadsheets behind and get control and insight into both active and inactive assets to support effective onboarding and offboarding, crisis management, security risks, financial analysis, budgeting and operational planning. We also have ServiceTeam ITSM available too. ## What is ServiceTeam ITAM used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceTeam ITAM?[Manage this product listing](https://www.g2.com/products/serviceteam-itam-2023-01-04/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceTeam ITAM 0.0 VS. [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price $5000 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (493) Value For Money 0.0 (0) Value For Money 4.6 (482) Customer Service 0.0 (0) Customer Service 4.9 (486) ## ServiceTeam ITAM alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [ITM IT Asset Management](https://www.capterra.com/p/148102/Asset-Management/) [5.0 (42)](https://www.capterra.com/p/148102/Asset-Management/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148102/Asset-Management/) ## FAQs about ServiceTeam ITAM Overview ### What company size and specific industries is ServiceTeam ITAM built for? ServiceTeam ITAM is designed for Microsoft-centric customers, partners, and MSPs across organizations of any size that rely on Microsoft environments for IT asset management. It is a fit for service providers and businesses that manage Microsoft-based infrastructure, software, and related assets. Features and Usability ### What are the key features of ServiceTeam ITAM? ServiceTeam ITAM includes IT asset tracking, inventory tracking, and asset lifecycle management for managing hardware and software records. It also offers contract and license management, support ticket tracking, task management, and workflow management, plus customizable reports, dashboards, role-based permissions, third-party integrations, and data import/export. Integrations ### Which third-party tools and platforms does ServiceTeam ITAM integrate with? ServiceTeam ITAM integrates with Microsoft Intune, Network Performance Monitor, and System Center for IT asset and systems management workflows. These integrations connect inventory, device, and monitoring data across Microsoft-focused environments, giving ServiceTeam ITAM support for core administrative and infrastructure tools. Getting Started and Support ### What training and onboarding options does ServiceTeam ITAM offer? ServiceTeam ITAM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does ServiceTeam ITAM offer? ServiceTeam ITAM provides Email/Help Desk, Knowledge Base, and Phone Support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,375 IT Asset Management reviews Not all IT Asset Management products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) ServiceTeam ITAM supports **Asset Tracking**, which gives teams visibility into where assets are and how they are being used. However, it does not include **Inventory Management** or **Incident Management**. Instead, the product offers **Access Controls/Permissions** (**36%**) and **Alerts/Notifications** (**33%**), which can help businesses control who can view or update asset data and stay informed about important changes or issues, helping teams maintain oversight and respond more quickly. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Contract/License Management Track, store, and access client contracts or licenses ServiceTeam ITAM 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Prioritization: Arrange tasks based on the level of priority or urgency - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $5,000 Other,Per Year ## Integrations [ System Center](https://www.capterra.com/p/70929/System-Center/)[ Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)[ Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.