--- title: "Backup for Box Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Backup for Box Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/10001484/Box-Backup/" page_type: "product" language: "en" --- # Backup for Box Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Backup for Box ## What is Backup for Box? OpenText™ Cloudally Backup for Box Top Rated Pioneers of Cloud to Cloud Backup for Microsoft Office 365, Google Workspace, Salesforce and also Box.com and Dropbox.com on one interface - with 30,000+ customers! Box.com backup is an automated cloud backup solution for Box. It offers flexible recovery options including point-in-time granular restores and cross-instance restores. Box Backup automates backup strategy and protects user data with point-in-time granular restores, cross-instance restores, automated offsite cloud storage, and much more. ## What is Backup for Box used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Backup for Box?[Manage this product listing](https://www.g2.com/products/opentext-cloudally-backup-for-box/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Backup for Box 5.0 (1) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (1,201) Value For Money 5.0 (1) Value For Money 4.4 (1,039) Customer Service 5.0 (1) Customer Service 4.5 (726) ## Backup for Box alternatives [4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [IDrive](https://www.capterra.com/p/171884/IDrive/) [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171884/IDrive/) Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [SqlBak](https://www.capterra.com/p/227840/SqlBak/) [4.8 (45)](https://www.capterra.com/p/227840/SqlBak/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227840/SqlBak/) ## FAQs about Backup for Box Overview ### What company size and specific industries is Backup for Box built for? Backup for Box is designed for small-to-mid-size organizations, especially SMBs, managed security providers, and MSPs serving multiple customers. It also targets technology companies and NGOs, making it suitable for sectors that need endpoint detection and response across distributed client environments. Features and Usability ### What are the key features of Backup for Box? Backup for Box includes automatic backup, backup and recovery, cloud backup, and data recovery for Box files and documents. It also offers archiving and retention, a backup log, activity dashboard, alerts and notifications, encryption, two-factor authentication, and third-party integrations for monitoring and file management. Integrations ### Which third-party tools and platforms does Backup for Box integrate with? Backup for Box integrates with Autotask PSA, Okta, SIEMStorm, and OAuth-based connections. These integrations cover professional services automation, identity management, and security monitoring, giving the product a focused set of catalog-supported connection options for Box backup and administration. Getting Started and Support ### What training and onboarding options does Backup for Box offer? Backup for Box provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and ongoing consultation. Getting Started and Support ### What customer support options does Backup for Box offer? Backup for Box provides FAQ/Forum and Knowledge Base support channels for users seeking self-service help. These resources are suited to common setup and troubleshooting questions, but no reviewer feedback is available here to describe how helpful, fast, or detailed the support experience feels in practice. ## Features AI summary Based on 2,612 Backup reviews Not all Backup software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Backup for Box supports **Backup and Recovery**, which helps businesses restore lost or deleted files and keep data available when issues come up. However, it does not include **Secure Data Storage** or **Disaster Recovery**. Instead, it offers **Cloud Backup** (**61%**) and **Encryption** (**51%**), which still give teams useful ways to protect stored information and keep backups accessible in remote environments, helping businesses reduce data loss risk and maintain continuity. Cloud Backup 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Encryption 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Convert data into a code for security Backup Log 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Backup for Box 16 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Document Storage: Store and organize documents in a centralized system - Encryption: Convert data into a code for security - File Management: Create, save, and store files - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ OAuth](https://www.capterra.com/p/172922/OAuth/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BK Britta K. Owner and Financial Advisor Financial Services ### "Consistent and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2025 It has been good. I have luckily not had to use it, but my periodic tests have gone well. I also like that it emails me to remind me it is working. Pros It wasn't hard to set up and hasn't broken. That sounds like a silly thing to praise it for, but it is much better than others I have tried. I have checked it a few times in the year I have been using it, and it seems like everything is there. Cons It initially took a very long time to set up. The initial setup took longer than my trial period. However, they were able to extend the trial. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.