--- title: "CallMaker Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CallMaker the right Auto Dialer solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10001522/CallMaker/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- CallMaker 4.8 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of CallMaker Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Used the software for: Less than 1 year ### "Happy that many of my copetitives dont use Callmaker yet... " March 30, 2023 5.0 I told 4 friends about Callmaker that works with simalar work. I would never done that if it wasent so good. The best part is that it made my work much funnier and easier. 40-50% more meetings in less time then before. Pros If you are a sales person that needs to call customers this is by far the best tool i know about. And i have worked in many diffrent Sales CRM. My time to make an booking/cold call that results in a meeting is now less then half. I dont need to type in the phone nr and it so simple to use that i can learn a new hired in 5 min how to use it and go to work. Cons I havent found any thing yet but maybe i dont need all the settings tools. But i dont really know yet. Im not a very technical person... Switched from All the CRM sales systems dont have the most importent thing= easy dialing to customers. I make 40 calls easy in one hour. Reasons for choosing CallMaker Its easy. it works. superb support. Review Source CEO Used the software for: Less than 1 year ### "The best and most brilliant software avaliable for any callcenter/telemarketing company" May 2, 2023 5.0 We needed a great, fast and reliable software for our telemarketing company. Tried out Callmaker and from that day on there was no need to even contemplate another product. Everything you need done daily at an callcenter/telemarketing office, Callmaker does with a breeze. Very thought out design thats a pleasure to handle regardless of the level you are at, very easy to understand and to work with and an very reliable product. Also fantastic support (should you need them which you most likely rarely will due to the reliablility and ease of the product). I honestly cannot recommend it more wholeheartedly, give it a try! Pros Ease of interaction. Ease of switching between different projects, the display, ease of importing data, ease of use overall. Brilliant design which makes any work you need your software to perform daily at and callcenter/telemarketing office a complete breeze. Absolutely love everything about it to be honest. Cons Again ,to be honest i am having a hard time thinking about something i like least. When i have come across something i would like to have implemented, the excellent Callmaker support jumps on it right away. Thats not saying there is anything negative about callmaker, just small things to tune it to what we need. So, to answer the question there is nothing i like least. Brilliant product. Reasons for choosing CallMaker No need to try anything else. Callmaker does everything and more we need. We tried Callmaker first, after that we didnt even check out the competition. Review Source COO Used the software for: Less than 1 year ### "Callmaker 2.0" February 10, 2023 4.0 Pros The software is userfriendly with a lot of customization options to make it fit our specific needs. Our company works with several clients within the real estate market, and callmaker has made it very easy for us to setup a customer centric workflow to satisfy both our needs and our own clients. When the newest version launched, we were expecting some trial and error, but something that weighed up for it has been the exceptional customer support, without a doubt the best support we have had when comparing to any other system we have used. Cons The software was launched with a new version, so some of the features we've been looking for has been released over time. When it comes to overall extractions of different KPI:s, it has been lacking in some aspects, but it has also been something that has gotten better over time. Review Source Project Manager Used the software for: 3-5 years ### "SG - Call Maker" March 29, 2023 4.0 Telemarketing Pros The best parts are the open concept where most functions are manageable by the user. Predicitive dailer is the best I have tested. The lists are used to the max and the tempo is constant during the whole time. Cons The system is old and reliable but the layout is outdated. The front end looks like windows 95. Far more the list management has a big improvement area. It is very restricted to the individual campaign and not to the whole system.Reports are functional but not dynamic enough to cover all customers or telemarketing needs. Reasons for choosing CallMaker Overall most stable dailer. Best predicitive dailing that is very effective. That is very cost effective in the long run. Support is very good and included in the license price. Review Source Sales Manager Used the software for: Less than 1 year ### "Great for Contact Centers small and large" August 27, 2023 5.0 My overall experience can be summed up in ”sales records broken, by multiples" Pros It is easily the most visually appealing software in the CC world and we were up and running without problems straight away. The dialer sings like a nightingale which has helped us to absolutely crush our previous sales records. Cons It is software that is under constant, heavy development so initially there were a few small things I missed, but that has speedily been adressed. Switched from The dialer of the LeadDesk was not able to forfill our needs Review Source Produktionschef Used the software for: 3-5 years ### "A complete system for callcenter" March 27, 2023 5.0 Higher efficiency . All in one system - Wages, statistics, dialing etc. Pros The predictive dialer is extremle effective. We have tested several systems but callmaker is superior.There is no question what customer service cannot help with. Cons We use an older version of Callmaker that is in some parts a little bit slow. Switched from Loxysoft was a bit difficult to deal with. Not effective. Has no system for wages. Reasons for choosing CallMaker It performed best on all counts Review Source Platschef Used the software for: 3-5 years ### "Rebecka Högstedt" March 28, 2023 5.0 GREAT! I love IT! Pros Everything. It's simple and everyone can understand it. Cons Sometimes it can be a bit slow. But over all it's great! :) Switched from Callmaker is better Review Source CFO Used the software for: 3-5 years ### "CM Software" March 28, 2023 5.0 Pros It is easy to work with and its affordable for the needs we have. Cons that you should be able to print all salary documents at the same time. Switched from Because the system was expensive and it was expensive and there were too many problems affecting our production. Reasons for choosing CallMaker We have worked with it before and were familiar with the system and knew that we would be efficient again. Review Source Project Manager Used the software for: I used a free trial ### "Adrian's Experience" April 27, 2023 5.0 All my business goes through Callmaker, It's a vital part of my workday. Pros User friendly, great support and good graphics. Cons Slightly hard to connect Email addresses. Switched from something more economical Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing CallMaker better payment structure Review Source Sales Manager Used the software for: Less than 1 year ### "Easy to start" May 23, 2023 5.0 It is the best way to use it if you want a quick start. Pros Simple to set up and easy to use. I was up and running in a few minutes. Cons Would like more support videos. Like good support videos. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.