# Feedbucket Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Feedbucket the right Collaboration solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10001532/Feedbucket/reviews --- Feedbucket 5 (35) [View alternatives](https://www.capterra.com/p/10001532/Feedbucket/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Feedbucket Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews JR James R PresidentInternet, 2 - 10 employeesUsed the software for: Less than 6 months. “The integration with our Project Management software is a game changer as well.“ March 6, 2026 SK Stefan K IT ManagerEducation Management, 201 - 500 employeesUsed the software for: 6-12 months. “Lack of customization options.“ May 7, 2024 SG Somil G Lead Software EngineerComputer Software, 2 - 10 employeesUsed the software for: I used a free trial. “The Feedbucket interface for collecting feedback using screenshots and leaving a note on top of that is incredibly remarkable.“ July 23, 2024 MS Martin S DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “The interface is clean and intuitive, which makes the whole feedback process smooth and efficient.“ September 17, 2025 WH Wendell H Website ProfessionalInternet, 2 - 10 employeesUsed the software for: Less than 6 months. “The UI is also very easy for me to use and I love the various integrations, e.g. Slack and Asana, which improves my workflow so I can get more work done in less time.“ June 19, 2024 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric L. President Internet Used the software for: Less than 6 months ### "Great feedback tool for website development" April 4, 2025 5.0 It's been fantastic! Our first project testing the tool was for a large website rebuild. The non-technical client picked it up right away. They were able to provide simple to complex comments easily. I've been testing many of the popular feedback tools recently, and Feedbucket offers very good features and service at a fair price. My team is very happy with it, and our customers find it easy to use. We've found our feedback tool. Pros It has a user-friendly interface for our customers to provide feedback or comments on their new websites in the final stages of development. Each comment logs a screenshot and their note. Cons In our dashboard where we could see the full list of comments for a project, there was no easy way to refer to an individual comment offline. I contacted support via chat, and 1 day later, they had added the comment ID to each comment, thus solving my only con. Alternatives considered [Markup](https://www.capterra.com/p/206850/Markup/)[Ruttl](https://www.capterra.com/p/202384/Ruttl/) Reason for choosing Feedbucket MarkUp was just too expensive for our needs. We tried RUTTL but had problems with some of the features, or more accurately lack of features. Switched from [Ruttl](https://www.capterra.com/p/202384/Ruttl/) Atarim > they aggressively added features and changes. This made the service buggy at times. My customers found it easy to use originally, but as it changed, it became difficult to use for our non-technical users. RUTTL > There is no place to view all the comments for a project. You have to go to each page of the website project to view comments for that page. Review Source HI Hassan I. Managing Director Online Media Used the software for: Less than 6 months ### "The best feedback tool I have used in our agency - ever. " October 31, 2025 5.0 I’ve used plenty of feedback tools over the years, including SureFeedback (Project Huddle), Marker.io and others. Most of them either got bloated or stopped improving. Feedbucket, on the other hand, just works - clean, fast, and simple. It’s genuinely one of the easiest tools I’ve integrated. Works perfectly across WordPress, Shopify and even our Vue.js site, and connects seamlessly with ClickUp. No setup headaches, no bugs, no fluff - just a solid, reliable tool. Best part? Clients actually use it. Feedback comes in clearly, projects move faster, and our whole process runs smoother. I signed up for the yearly plan (which I rarely ever do), that says it all. Pros Honestly super easy to use, no clutter or complexity. Integrates perfectly with WordPress, Shopify, and Vue.js. Works flawlessly with ClickUp. The interface is super clean & fast which is what we wanted. Cons Honestly, nothing at the moment. (If I had to nitpick, maybe that clients actually use it… so now we get more feedback to action!!) Alternatives considered [Marker](https://www.capterra.com/p/152269/Marker/) Reason for choosing Feedbucket Value for Money in terms of what feature sets you get for the packages as well as the clean and simple UI. Review Source PS Philip S. Founder Internet Used the software for: Less than 6 months ### "A must-have for web agencies" January 11, 2023 5.0 Overall, feedbucket works really well and we did not run into any bug. Customer support is next level here! Pros This makes communication about feedback on a website or web-app super easy. Directly implemented on the website as a widget with a lot of useful feedback options (foto, video, highlighting). Cons You need to add and later remove a script to your website. In comparison to other tools that display websites inside another application, this takes more time. Alternatives considered [Markup](https://www.capterra.com/p/206850/Markup/) Reason for choosing Feedbucket We have used it before and liked it. Switched from [Markup](https://www.capterra.com/p/206850/Markup/) Display inside Markup was not reflecting the actual page and then a client requested to switch tools since this was confusing. Review Source JR James R. President Internet Used the software for: Less than 6 months ### "Game Changer for Client Feedback" March 6, 2026 5.0 Overall experience has been fantastic, both in terms of the product itself and in terms of the customer support. Pros This product has made collecting our clients' website feedback significantly easier! The integration with our Project Management software is a game changer as well. We no longer have to move from one platform to another to manage change requests. Additionally, the customer service is next level. Friendly and knowledgeable staff are happy to help guide you towards the best subscription for your needs. Cons I would like a bit more flexibility in defining what constitutes a resolved task from our PM system, but this is not a show stopper. Switched from [Markup](https://www.capterra.com/p/206850/Markup/) Initially it was the high price of marckup.io and then the decision was easy to make because of Feedbucket's functionality Review Source LV Len V. Developer Computer Software Used the software for: Less than 6 months ### "Amazon tool, well thought-out design and functionality" November 12, 2025 5.0 Very pleasant, they've been very response to our questions and the onboarding was a breeze compared to competitors. Pros We’ve tried many different feedback tools, but Feedbucket really stands out. The user interface is clean and intuitive, the pricing is straightforward, and it’s packed with all the features we need. The biggest win for us is that it doesn’t require a browser extension. That makes it incredibly easy for our customers to use, they can submit feedback instantly, and Feedbucket captures all the right information (screenshots, console errors, browser data, etc.) automatically. It just works, reliably and beautifully, makes feedback collection a breeze and integrates with our existing tools (e.g. Asana). Cons Honestly, there’s very little to dislike. If anything, we’d love to an api so we can automatically register sites in our pipeline, but that’s a minor detail compared to how well everything else works. Switched from [Iteration X](https://www.capterra.com/p/250072/Iteration-X/) Iteration x was changing it's platform and product to something we din't need Review Source WH Wendell H. Website Professional Internet Used the software for: Less than 6 months ### "FeedBucket FTW" June 19, 2024 5.0 Using FeedBucket is easy to use for both my clients and myself. Set up is incredibly easy, and the WordPress integration allows me to specify its availability for logged in users -- this allows me to use it on live websites, where the public won't see the FeedBucket tools, but clients can simply login and start leaving feedback. Pros My primary goal is to make it easy for my clients to submit feedback on the websites I build for them. By making it easy for them, I'm rewarded with happy clients that actually enjoy providing feedback. The UI is also very easy for me to use and I love the various integrations, e.g. Slack and Asana, which improves my workflow so I can get more work done in less time. Cons Seriously, I cannot think of any deal-breaking problems with FeedBucket. It has been an amazing tool and my only regret is that I didn't find it sooner. Alternatives considered [Marker](https://www.capterra.com/p/152269/Marker/)[Userback](https://www.capterra.com/p/172431/Userback/)[Pastel](https://www.capterra.com/p/176456/Pastel/)[Markup](https://www.capterra.com/p/206850/Markup/)[BugHerd](https://www.capterra.com/p/224784/BugHerd/) Reason for choosing Feedbucket I've tried all of these alternatives and others, but all of them were missing a crucial piece or they had bugs that were deal breakers for me. When I discovered FeedBucket, I signed up for the free trial and I just couldn't seem to break it or find any problems -- everything just works, and it works well! Switched from [ProjectHuddle](https://www.capterra.com/p/193889/ProjectHuddle/) Project Huddle (now known as Sure Feedback) is super buggy and support is ridiculously slow. The final nail in the coffin was when I submitted a support ticket and they took nearly two months to respond -- I had already started shopping around for a replacement service. Review Source CM Craig M. Deputy Design Manager Online Media Used the software for: Less than 6 months ### "We moved from Marker.io and we're not looking back!" October 31, 2023 5.0 From the very beginning, \[sensitive content hidden\] and his team have been phenomenal and I'm really excited to continue working with the team going forward! Pros Feedbucket allows for our customers to seamlessly give us feedback for their websites. This is such a high quality and polished tool. It helps us elevate the value of our product for the end user. Cons Initially, we had some features from Marker.io that weren't present in FeedBucket (namely a specific feature regarding Asana Integrations). I spoke with \[sensitive content hidden\] regarding the justification for inclusion and he identified a timeframe for the addition of these features and the team have absolutely surpassed our expectations! Thanks so much! Alternatives considered [Ruttl](https://www.capterra.com/p/202384/Ruttl/) Reason for choosing Feedbucket Ruttl offered very detailed feedback tools but it was almost too technical. It would allow for customers to give pixel-perfect feedback which sometimes would not be feasible to carry out based on their purchased package. Not only this, but it was also a consideration that this high level of complexity could be a massive switch-off for the customer who is already paying for someone else to build their website. If they had to learn to use the software, this could have been a red flag. Thankfully with FeedBucket, the widget is intuitive and the onboarding is very helpful in getting the customer to leave feedback right away! Switched from [Marker](https://www.capterra.com/p/152269/Marker/) Marker.io changed their policies mid-contract which forced us to either pay an increase of over 700%. Needless to say, we felt a little conned so we looked at alternatives like FeedBucket & Ruttl and the conversation with \[sensitive content hidden\] where we were able to transparently lay out our requirements and needs for FeedBucket absolutely sealed the deal. he was supportive and understood our requirements completely. He was transparent with the capacity and functionality of the product and we both fully understood one another. This meant I had no regrets in moving from Marker.io to Feedbucket. Review Source MS Martin S. Director Marketing and Advertising Used the software for: 6-12 months ### "A Brilliant Tool That Simplifies Client Feedback – Loved by Our Team and Clients Alike" September 17, 2025 5.0 Feedbucket has become an essential part of our web development workflow at RubyWeb. It bridges the gap between clients and developers by making it simple to point out exactly what needs to be changed on a live site. The clarity it brings to project communication has significantly reduced revisions and turnaround time. Our clients frequently comment on how easy it is to give feedback now — many of them even ask what tool we're using because they love the experience. We’ve tried other feedback systems in the past, but none have matched Feedbucket for simplicity and impact. Pros What we love most about Feedbucket is how incredibly easy it is for both our internal team and clients to use. The interface is clean and intuitive, which makes the whole feedback process smooth and efficient. Clients don’t need to be tech-savvy to submit comments or highlight issues, and our devs love how neatly everything is organised in one place. It saves us tons of back-and-forth emails. The customer support is also excellent — quick to respond, helpful, and open to feedback. Cons Honestly, nothing at this stage. Or nothing I can think of right now. We have not run into any noteworthy issues to date. Review Source VR Verified Reviewer Programación Web. Design Used the software for: 1-2 years ### "I give it 5 stars." January 8, 2026 5.0 This platform has bidirectional integration: It syncs with popular project management tools like Asana, Jira, Trello, ClickUp, Notion, and Slack, which has been very helpful. My overall experience has been excellent. Pros One of the features I loved about this platform is that I can communicate with customers directly, without needing to log in to Feedbucket. Cons I was having some problems, so I contacted technical support via email. They responded very quickly and provided a solution to my problem. I recommend this platform. Review Source John M. Producer and UX Architect Internet Used the software for: Less than 6 months ### "A Critical Tool for our Web Agency Feedback & QA" February 12, 2026 5.0 We continue to love the service. It has streamlined our QA process across multiple client sites, making it seamless for clients to point to specific areas and enter change requests directly. The proactive support is a major standout. Pros The deep integration with project management tools and the fact that clients don't need to install anything. It allows us to manage all feedback in one place where our team already works, preventing "notification overload" in other platforms like Notion. Cons Early on, some key settings (like query-string triggers) felt a bit buried and could accidentally be overwritten by browser autocompletes, but the team has already addressed this by hardening those settings and improving the dashboard visibility. Review Source DA David A. VP, Technology Marketing and Advertising Used the software for: Less than 6 months ### "Amazing tool for gathering feedback" October 30, 2023 5.0 Pros It makes it extremely easy for our clients and QA team to provide feedback that includes all the necessary details, including screenshots, videos, along with device and console information. Cons The roadmap addresses our concerns, so it's only a matter of time that improvement to tagging will be available, which is our only request. Review Source MV Mini V. Project Manager Computer Software Used the software for: Less than 6 months ### "Feedback" April 14, 2023 5.0 Very good! Pros Very easy to use, customerfriendly.Good way for us in implementations of projects. Good to have the possibility to add tasks in automatically. Cons Nothing yet.. Review Source Arnaud V. Gérant Information Technology and Services Used the software for: Less than 6 months ### "Très bon outil de feedback" March 17, 2025 5.0 Pros Il y a beaucoup d'outils de feedback sur le marché mais Feedbucket coche toutes les cases ! Ce que j'apprécie le plus : la possibilité depuis le widget de feedback de voir les autres bugs remontés par les utilisateurs et les commentaires sur les tickets. Ca change vraiment la donne et je ne l'ai vu que sur des outils beaucoup plus chers ! Cons L'écran listant les bugs pourrait peut-être gagner en fonctionnalités (modifications en lot par ex) Switched from [Ybug](https://www.capterra.com/p/175621/Ybug/) Pour la possibilité de voir les retours des autres utilisateurs depuis le widget Review Source BS Ben S. Founder Design Used the software for: Less than 6 months ### "Moved from USERBACK, wont look back!" February 19, 2025 5.0 Excellent product, been waiting for an alternative to USERBACK for a while now! Pros The price compared to it's competitors, the first party Clickup connector, the fact that it can be triggered only on query strings, has attachments, screenshots and video recording. Cons Mobile experience could be better, wish there was a minimize feature to hide the UI. Switched from [Userback](https://www.capterra.com/p/172431/Userback/) Pricing, features, support, integrations. Review Source RG Ricky G. CPO Financial Services Used the software for: 6-12 months ### "Love the product, hugely helpful in building SAAS products" November 20, 2025 5.0 Easy to use, this product has saved us a huge amount of time and has improved the overall quality of our product. Pros Easy to set up, easy to use, both from a vendor and user perspective, and great integration into ClickUp Cons High Price, for a small company bootstrapping our product development, this is a pricey subscription Review Source SS Sophie S. Operations Manager Education Management Used the software for: 6-12 months ### "Great tool - fantastic for feedback gathering " September 20, 2024 5.0 Loved using it, great service, customer support and overall experience Pros Loved how easy it was to use, and the multiple ways you could use it Cons Not much! Was just quite expensive for a small business to use Review Source SG Somil G. Lead Software Engineer Computer Software Used the software for: I used a free trial ### "A Must Have Tool for Collecting Personal Feedback" July 23, 2024 5.0 Pros Our primary goal is to collect personal user feedback when they observe any anomaly in our dashboard, and Feedbucket features are right at the point. The Feedbucket interface for collecting feedback using screenshots and leaving a note on top of that is incredibly remarkable. Setup and onboarding were incredibly easy, and we went LIVE with Feedbucket in minutes. Cons Nothing as such. We loved the overall product. Alternatives considered [BugHerd](https://www.capterra.com/p/224784/BugHerd/)[Ruttl](https://www.capterra.com/p/202384/Ruttl/) Review Source MT Mark T. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Feedbucket is exactly what we were looking for." January 2, 2023 5.0 For a while, I struggled with buggy tools. When I found Feedbucket, I was immediately impressed with the ease of use and reliability of the third-party integrations. Pros Feedbucket is very easy to set up. What I find most impressive with it is how quickly it sends tasks over to Asana and how reliable it is in that functionality. Cons The only thing I could see as an improvement is some ability to embed a project task list in my own client portal on my agency website so my clients could see the open tasks in their client portal. Alternatives considered [Marker](https://www.capterra.com/p/152269/Marker/) Reason for choosing Feedbucket I saw someone comment that they had tested several options and Feedbucket was the simplest to get started with. I decided to try it out on a client project and the decision was quickly made to permanently switch. Switched from [ProjectHuddle](https://www.capterra.com/p/193889/ProjectHuddle/) ProjectHuddle consistently presented bugs in our system. I think it was because the tool was built to be self-hosted, which opens up too many possibilities for code conflicts, cache issues, etc. I had a lifetime deal with ProjectHuddle, so the ongoing cost was zero, except for the time and reputation cost associated with a buggy client experience. Feedbucket solved that for us. Review Source Response from Feedbucket January 9, 2023 Hi Mark and thanks for your nice comment. I have sent you an email regarding this. You could use the Feedbucket API to maybe build this widget into your client portal. AJ Anna J. Web Developer Designer Information Technology and Services Used the software for: 6-12 months ### "Simple yet sophisticated tool for website feedback" January 31, 2024 5.0 I am a huge fan of the tool and technical support. It provides a seamless workflow and saves me so much time and effort deciphering feedback from clients--totally eliminates the need for a shared Google doc or email threads with screenshots! Pros Feedbucket is super easy to set up and integrate with existing systems for issue tracking and client feedback (I mostly use Notion). It's easy for clients to use on their own without creating an account, even the technologically challenged folks. It gave me everything I needed for designing & developing custom WordPress sites for clients with multiple stakeholders and collaborators. In one single comment you can make a detailed marked up of a screenshot, write comments, attach files, see browser/device information, and lots more. Cons The only time I ran into an issue Feedbucket support really came through in attentive troubleshooting. They were able to identify the problem (on my end not theirs) and helped me solve it before my client noticed. Reason for choosing Feedbucket I looked at a lot of similar products, but I chose Feedbucket because it seemed to be the most seamless option and easiest for clients and non-technical collaborators. Review Source RW Richard W. Head of Operations Media Production Used the software for: Less than 6 months ### "Simple but effective" March 22, 2024 5.0 So far I can not fault this in any ways. Great value for money and will save countless hours management customer feedback on projects Pros As a company it is incredibly easy to implement on multiple sites and integrate into 3rd party software. You can have a site on Feedbuck and integrated in a matter of minutes. From a user point of view it is simple and intuitive to use and not convoluted. Cons A few very minor things based around comment styling (use of colours etc) but I know this is being looked at for future development. Alternatives considered [BugHerd](https://www.capterra.com/p/224784/BugHerd/) Reason for choosing Feedbucket Lack of integration into Teamwork which is essential Switched from [Marker](https://www.capterra.com/p/152269/Marker/) Trialled Marker but there were issue with it crashing Wordpress website. The feedback interface (although some great tools) as a bit clunky. Review Source CB Conal B. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Feedbucket is a game changer" February 25, 2024 5.0 Our overall experience has been excellent, we dont have any complaints and Feedbucket has helped us free up so much time during our website development revisions. Pros Feedbucket is super user friendly for us and our clients. The integration between Asana means that we almost never have to open feedbucket itself but can manage feedback all from within Asana Cons Feedback tools could have the ability to use different colors and line thicknesses. Comments left on feedback should be allowed to include attachments Asana to Feedbucket should be able to bring over Asana comment images and assets It would be very nice if there was a customer facing Feedbucket portal Alternatives considered [BugHerd](https://www.capterra.com/p/224784/BugHerd/) Reason for choosing Feedbucket Price and included features were better on Feedbucket then they where on BugHerd Review Source SK Stefan K. IT Manager Education Management Used the software for: 6-12 months ### "Very good Feedbacktool" May 7, 2024 5.0 Pros Easy to use and reliable. Good support if needed Cons Lack of customization options. No easy way to change placement to bottom for example. You have to use custom code for this. Review Source IR Isaac R. Founder Marketing and Advertising Used the software for: Less than 6 months ### "So much easier that screenshots and email tag" June 6, 2024 5.0 Pros We've been managing our client feedback like a caveman for the last few years. After some compelling recommendations by other Feedbucket users, I decided to try to modernize this step in our process. \[sensitive content hidden\] has been a pleasure to work with and the platform is super polished. Cons None so far! Support has been very responsive and answered our questions straight away during integration. Review Source DG Dave G. Owner Marketing and Advertising Used the software for: Less than 6 months ### "You’ve tried the rest – this is the winner!" December 30, 2022 5.0 We've probably purchased, used or tested the majority of tools on the market for getting website feedback and Feedbucket has to be the best!It's super simple to set up and gathering text feedback, image uploads, or video is a breeze. There's no need for browser extensions (that confuse your clients). It has superb two way integration with a whole suite of tools (which most other tools don't have).If you're looking for a way to get client feedback on a DEV or LIVE site straight into your task tool - this is it.Clients can even see the feedback they submitted, and when it's resolved right on their website. Great work guys! Pros The simplicity of setting it up and configuring for each client site.The ease of use for the clients to submit feedback. Cons The only con I did have has just been released as a feature - way to go! Alternatives considered [Marker](https://www.capterra.com/p/152269/Marker/) Reason for choosing Feedbucket The simplicity of Feedbucket won me over. Switched from [Ruttl](https://www.capterra.com/p/202384/Ruttl/) I was getting frustrated with lack of integration to my task management system. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great tool that saves time - outstanding support" February 22, 2023 5.0 So far no problems and everything we expected was met or implemented. Pros The simplicity with which we can now carry out the testing phase of new websites. We save time and at the same time have in the direction of the customer a professional software that enhances our services. Cons Since the software is new, not all possible features or integrations are available yet, but since the customer service is very dedicated, that will surely come. Therefore, we have no negative opinions. Only the fact that the branding of the box is only possible in the most expensive tariff, we do not like so well. Review Source Similar Products Featured ## Related categories [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[User Experience (UX)](https://www.capterra.com/ux-software/)[Collaboration](https://www.capterra.com/collaboration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.