# alternative logic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is alternative logic the right Route Planning solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10001560/officelogic/reviews --- alternative logic 4.8 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of alternative logic Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DuĊĦan P. Head of Solutions Telecommunications Used the software for: 2+ years ### "Proactive support, knowledgeable management, fully configurable platform" March 5, 2023 5.0 Pros Very intuitive UI, great UX, majority of screens, flows, fields are configurable. Their support is proactive, when something reported, AL support responds within minutes. Management is always hands-on, understands our needs, provides quick dev estimations. Cons It would be great if Alt Logic could develop into a comprehensive Telco solution (similar to OSS) which would enable Altnets to switch Planning, Build, Civils, etc. to their platform too. Review Source SV Steve V. Health & Safety Manager Utilities Used the software for: 2+ years ### "Easy for end users and schedulers Work Flow Application " March 1, 2023 5.0 Use of this system has reduced our paperwork significantly and allowed immediate, photograph supported reports to be generated and invoiced to clients.Very responsive support from the alternative logic staff, always willing to talk through issues and help to program solutions. Pros Easy to use from both a scheduling (back office) users point of view and for the operational field deployed staff. Very simple to schedule and, where required, amend work.Allows for live tracking of jobs, progress and safety issues can be seen and addressed. Cons None Review Source PH Peter H. Business Systems Analyst Building Materials Used the software for: 1-2 years ### "Great flexibility and support" May 4, 2023 4.0 AltLogic have been very accommodating in allowing us to do more configuration of workflows, etc., than I believe they usually allow their customers to do. The size and attitude of their team is what makes this kind of relationship possible, and that something you can always accurately predict when choosing a product, so this is very satisfactory. Pros The best thing about our AltLogic implementation and our ongoing maintenance of it is the ability to knock ideas backwards and forwards with \[sensitive content hidden\] and arrive at a solution together. Cons We'd love to be able to have more control over the interfaces of both OfficeLogic and FieldLogic ourselves - sometimes there are little things which we want to tweak which we have to ask the support team to change. It's not a big deal, but sometimes it's an experimental change which we want to to-and-fro with quite a bit, and that's just not smooth when we can't make the change ourselves. Review Source KW Kirk W. Compliance Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent system, brilliant customer service" March 3, 2023 5.0 Team involved us when developing and rolling out the system, which made us feel included in the whole process. The technical team take on board ideas and listen tentatively to technical feedback from us (the user) if we feel something could be done better, they will raise a ticket, investigate and feedback quickly. Pros The interactive dashboard is the most used feature across the service, giving us real easy access to time slots for locations, when drivers are due, and when they left, ensuring their punctuality is correct for service delivery. Cons We find the trip allocation feature to be a bit fiddly, however the support team are always happy to manually do this for us upon request. Reason for choosing alternative logic We felt it was able to be more tailored to our needs, and were keen to support us during roll out. The workflow on device applications was customisable and any feature that are not required could be removed to avoid confusion. Review Source KG Keri G. Scheduling & Capacity Manager Oil & Energy Used the software for: 2+ years ### "Efficient and Usefool Scheduling and Capacity Management Software" March 2, 2023 5.0 Very engaged team who offer support in a very quick and efficient way. Helpful with testing and updates required outside of larger products. Pros Easy to use and effective for capacity management. Ability to report or build reports out of it. Cons Assigning jobs to engineers is a very manual step. Review Source AT Amy T. IT Support Facilities Services Used the software for: 2+ years ### "Lindstrom" May 3, 2023 5.0 The product is very easy to use and made better by the fact we can mould it to our current needs. The support from the whole team has always been fantastic. Pros Customizable to our business and way of working. Team always helpful and easy to work with. Cons Initially not being able to create a group log in on the portal for infrequent users but a work around was implemented quickly. Review Source CD Craig D. Manager Facilities Services Used the software for: 2+ years ### "AltLogic Review" March 29, 2023 5.0 Excellent. Time saving and efficiency gains. Pros Easy of use and automation of back of manual actions Cons N/a Review Source NJ Nathan J. General Manager Commercial Logistics and Supply Chain Used the software for: 1-2 years ### "Software upgarde " March 23, 2023 5.0 Great supply partner with a robust system that will allow our business to grow within current market sectors and new sectors Pros The answer is always yes from the Alt logic team in regards to customisation or development. Its a very intuitive box of Lego that can be structured for our individual customers requirements. Cons Like anything new, getting used to the layout, terminology and spec of the software takes a bit of time to get your head around. Review Source JG James G. General Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Office Logic" March 1, 2023 4.0 I enjoy working with Alt Logic, importantly the system is very simple to use and can be adapted to suit criteria. Pros The system it self is very easy to use, easy to train against and simple for drivers to use. Cons There isnt anything in particular that I dislike. Review Source CB Caroline B. Operations Support Manager Internet Used the software for: Less than 6 months ### "Engineer Scheduling" March 23, 2023 5.0 Excellent - really good support from the team on any questions or queries that we have.They are also very good at listening to our future requirements. Pros Our brief was to have a system that we could issue jobs to field engineers and obtain real time updates back.The system does this plus more! Cons Limited characters on uploaded documents to 20 characters - that said understand the requirement as it needs to be easy to see on mobile devices for the field. Review Source KH Karl H. IT Project Coordinator Construction Used the software for: 6-12 months ### "Review" March 23, 2023 5.0 Pros The simplicity of implementing this solutions and customising it to our business. Cons We are increasing the functionality f the current state of our AltLogic solution, as it stands currently I have no cons. 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