# Page 3 | Niche Academy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Niche Academy the right Training solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10001562/Niche-Academy/reviews --- Niche Academy 4.5 (78) [View alternatives](https://www.capterra.com/p/10001562/Niche-Academy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Niche Academy ## Showing most helpful reviews Showing 51-75 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KR Kyle R. Circulation Supervisor Libraries Used the software for: 2+ years ### "Niche Academy really found its niche" January 12, 2023 5.0 In addition to the annual competency trainings mentioned earlier, Niche Academy offers a variety of useful webinars on topics like reading body language, dealing with fake news, compassionately dealing with homeless patrons, etc. It's great! Pros We use Niche for our annual competencies, which are assigned by a department within our organization. Niche offers a number of trainings, but I like how the required ones are highlighted and you can see at a glance which ones you've already completed and which ones you still have to do. Additionally, you can easily see how much time you have to complete the trainings you haven't yet done. Cons I wish there were more trainings offered, as the existing ones are quite good and very helpful. Review Source KA Karen A. Library Assistant Libraries Used the software for: 2+ years ### "Niche Academy review" January 24, 2023 4.0 Pros Nice Academy is easy to use and makes completing required training so much easier. We have a lot of relevant online content available for our library staff. Cons Sometimes i have a hard time finding the training i want ( but this could simply be a local problem of not organizing things well within Niche) Review Source AR Alejandra R. Clerk Libraries Used the software for: 2+ years ### "Easy Learning Access " January 12, 2023 5.0 Pros The software was easy to navigate. My coworkers and I did not have a program navigating through the web page and finding the courses that we were assigned to by our employer. Cons I did not experience any cons. My employer assigned us courses and we were given time to complete them. They were all accessible. Review Source AB Ashley B. Digital Engagement Coordinator Libraries Used the software for: 1-2 years ### "Set it & Forget it, Low-Maintenance Tutorial Software" January 20, 2023 4.0 Pros We've added all of the available Niche Academy-created tutorial for our online resources. I love that they're user-friendly and engaging tutorials, and best of all, when there is an update to the resource, Niche Academy will update the tutorial so it is accurate, without any action on our part. Cons The backend is not as user-friendly as I would like it to be, but it is fairly simple and I got used to it quickly! Review Source MT Megan T. Information Specialist Libraries Used the software for: 1-2 years ### "Good material included in the training programs" January 12, 2023 5.0 Pros We use this primarily for training materials for us employees; we went through courses such as the Front Line Customer Service, Accessibility, De-Escalation, and Code of Ethics. All of the courses contained very relevant and engaging information and provided solid techniques for improving our workplace. The division of the courses into modules made it easy to track progress and to complete the training even if one session was interrupted, as the progress through the module was saved. Cons The only problem we ran into was when a few of the courses glitched and did not save the progress being made. However, after we reached out to the Niche team they were very prompt in updating the courses and we were able to continue our training. Review Source FDsoS Frederick Douglass speaks on S. Library assistant Libraries Used the software for: 2+ years ### "Good program" January 13, 2023 5.0 Good experience ! Keeps my training up to date!!! Pros Like the questions part, comprehension part. Cons Sometimes the questions are confusing, i cant even find the answer in the actual video . but not a lot , so maybe proof read each training. Review Source CL Cody L. Operations Supervisor Libraries Used the software for: 2+ years ### "NicheAcademy review" February 7, 2023 4.0 Pros Lot's of good courses and videos. Administrators can assign courses and learners can self enroll. Cons I'm not sure, the UI is pretty good. I guess sometimes it can be overwhelming with the amount of courses available but that's really a good thing. Review Source CS Cha S. Public Services Specialist Libraries Used the software for: 2+ years ### "Useful in a Library Environment " January 12, 2023 5.0 Pros Niche is very easy to use and has a lot of valuable content. Cons I can't say that I have any "cons" per say. As a user, Niche works well and I have not had any negative experiences. Review Source MG Myrna G. Library Director Libraries Used the software for: 2+ years ### "Niche Academy" January 12, 2023 3.0 I have been trained twice but I do not how to use it properly. I am not getting any traffic. I am about to consider discontinuing it. Pros I have nothing I like about the product at this point. Cons I have nothing I like or dislike about the product. Review Source EF Eyliesa F. Circulation Assistant Public Relations and Communications Used the software for: 2+ years ### "Great Experience!" January 13, 2023 5.0 Pros I really enjoy the learning courses and learn so much when using them. Cons There are no cons that I have noticed in the software. Review Source SR Shalyn R. Assistant Director Libraries Used the software for: 2+ years ### "Ease in Training Options" January 12, 2023 4.0 Pros Setting up training modules to aid in staff onboarding is extremely helpful. Cons The website is not the most user-friendly. Review Source JS Julia S. Professor and University Archivist Libraries Used the software for: 1-2 years ### "User friendly and very helpful!" January 16, 2023 5.0 Very good, easy to use Pros Easy to use and email communications that help me remember to view webinars and other trainings Cons There is nothing I dislike about this software. Review Source KH Kristi H. Librarian Libraries Used the software for: 1-2 years ### "Great learning platform " April 14, 2023 5.0 Pros It is easy to found courses. great selection Cons There needs to be a feature that allows you to bookmark courses that you want to see at a later time. Have a watch later playlist. Review Source NB Newkirk B. Public Services Librarian Higher Education Used the software for: 6-12 months ### "Niche Academy is great for librarians!" January 12, 2023 5.0 It has been very helpful in providing another way to teach Library Instruction. Pros I can search for tutorials that have already been created and post them in my LibGuides and Blackboard shells. Cons I would like more detail in the analytics reports. Review Source LP Lorraine P. Reference Librarian Libraries Used the software for: 1-2 years ### "Niche Academy Review from Lorraine Patrick" January 12, 2023 5.0 It works well for videos. Pros User-friendly interface. I like that I can upload videos for students to watch. Cons None. I haven't had any problems with it. Review Source KC Krista C. System Manager Libraries Used the software for: 2+ years ### "Looks Good on Paper" January 12, 2023 5.0 Pros Having one centralized place for webinars, etc is a great idea. Cons I find it confusing to navigate. When I need Niche the most, I often can't find something relevant or when I do I don't know how to play the webinar which only seems to happen to me on Niche. Review Source LK Laura K. Marketing Assistant Libraries Used the software for: 2+ years ### "Simple" January 12, 2023 3.0 Pros The tool is simple and easy to use. It's easy to find your learning history. Cons I don't often find trainings that are interesting or exciting, or very current, for my role/demographic. Review Source KN Kristen N. Adult and Senior Program Coordinator Libraries Used the software for: 2+ years ### "Satisfied" January 12, 2023 4.0 Pros Niche Academy has been a great way to continue learning in the workplace, and I plan on continuing to use it. Cons I have no major complaints about Niche Academy. Review Source JC Jessica C. Children's Programming and Outreach Associate Libraries Used the software for: 2+ years ### "Niche Academy is Great!" January 12, 2023 5.0 Pros I love the ease of access to different trainings from different places. Cons The interface isn't the most appealing to the eye and could use some updating. Review Source JO Joseph O. Reference Librarian Libraries Used the software for: 2+ years ### "librarian user" January 12, 2023 4.0 Pros the ease of use and the variety of courses offered Cons range of courses could use more efficient categorization Review Source AU Autumn U. Teen Outreach Associate Libraries Used the software for: 2+ years ### "Great" January 12, 2023 5.0 Pros I love how much information I can learn and how easy it is to learn it all. Cons I have not been using the software long enough to recognize anything that I would change Review Source KP Kate P. Library Assistant Specialist Libraries Used the software for: 2+ years ### "Great for Libraries" January 13, 2023 5.0 Pros There are plenty of good, relevant topics for use in a library setting. Cons None. The software is fantastic and much appreciated. Review Source SF Sarah F. Library Assistant Libraries Used the software for: 1-2 years ### "Ease of use Good platform for learning" January 12, 2023 3.0 Pros Niche Academy has been useful for integrated website for educational learning and professional development. I understand it is also being used for training and information for our new idea lab. Easy to use Cons I can't remember assigned user name and password. Review Source CH Caitlin H. Service Associate Libraries Used the software for: 1-2 years ### "Niche works well for in-house training and CE" January 12, 2023 4.0 Pros Niche has all the popular features you need for CE all in in one place. Cons Sometimes captions on videos are a bit wonky. Review Source DJ Deirdra J. Library Support Staff Libraries Used the software for: 6-12 months ### "Deirdra's Review of Niche Academy" January 14, 2023 4.0 Niche Academy has been an awesome vehicle for my professional development needs. Pros The software has been able to deliver content I need to learn in a relatively easy fashion. Cons I don't have any issues with the Niche Academy software. Review Source Similar Products Featured ## Related categories [Training](https://www.capterra.com/training-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.