# SumTotal Learn Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SumTotal Learn Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more. Source: https://www.capterra.com/p/10001580/SumTotal-Learn --- # SumTotal Learn Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SumTotal Learn ## What is SumTotal Learn? The global business environment has dramatically changed. Now, more than ever, your organization needs a powerful Learning Management system (LMS) to ensure your workforce is compliant, has the skills needed to meet the demands of the market, and are upskilling to address the changing future of your business. SumTotal Learning Management connects the dots between the skills and competencies people need now, while also providing the tools they need to develop and grow with your organization. ## What is SumTotal Learn used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Mobile Learning](https://www.capterra.com/mobile-learning-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SumTotal Learn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cornerstoneondemand.com&name=SumTotal Learn) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SumTotal Learn 4.2 (11) VS. [4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $10000 Per User, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.7 (4,309) Value For Money 3.9 (8) Value For Money 4.5 (2,493) Customer Service 3.6 (10) Customer Service 4.6 (2,689) ## SumTotal Learn alternatives [4.3 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (484)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (335)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10001580/SumTotal-Learn/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Learner Portal 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Learning Paths/Tracks 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Designing course materials to be completed in a sequential order for personalized learning purposes Mobile Learning 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access for students to complete learning materials on mobile platforms Course Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Course Tracking 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Tests/Assessments 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons SumTotal Learn 52 features Software specialized for schools (K-12 & Post-Secondary) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Supports learning paths that combine in-person classes with online/virtual courses Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Maintain personal certifications/qualifications Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Manage, organize, and store contact information Software specialized for corporate use Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Software specialized for companies that sell courses/content Tools to improve and measure employee satisfaction and involvement Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Establish measurable goals and objectives and track their progress over a specific period of time Track student's scores and grades on course materials Boards that use custom metrics to show how leading performers compare to other individuals/teams Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Access software remotely via mobile devices Access for students to complete learning materials on mobile platforms Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Manage and support multiple languages Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Create tools to promote social interaction and learning between students/trainees and instructors/trainers Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Software designed for companies who offer training programs to clients Track employee/learner's progression through training programs Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards Connect with meeting participants remotely over video Classes/sessions accessible via web browser of built-in video conferencing Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 3.9 (8) Basic $10,000 Per User,One Time Value for money 3.9 (8) 3.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (10) 3.6 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(6) 4(2) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent JD Justin D. Senior Manager II. Talent Acquisition Management Consulting ### "Cost Effective, but Lacks Modern Technology and Functionality." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 March 12, 2025 Overall I would rank SumTotal as below average, compared to it's competitors. This is exclusively because of their inept mobile app and support services. Pros I feel like the best feature of the SumTotal Learn platform is the intelligent assistant that allows you to highlight text from the web to search across the SumTotal enterprise for relevant content. Cons By far the biggest drawback is the inconsistent mobile app. In an age where users insist that content be accessible from their mobile devices, SumTotal falls short. We have experienced login and connectivity issues as well as employees not receiving credit for completed trainings. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/) [ClearCo](https://www.capterra.com/p/45188/ClearCompany/) [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) Reasons for choosing SumTotal Learn The upfront and annual cost as well as the ease of setup and deployment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Engineering Team Manager Oil & Energy ### "Une plateforme de formation e-learning intéressante!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 January 21, 2023 Pros Formations interactives, facilité pour les suivre et quizz intéressants. Une facilité pour suivre le niveau de formation de ses équipes ! Cons Plus de formations disponibles via mobile Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YS Yevhen S. Senior Training manager Pharmaceuticals ### "Experience of using" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 30, 2022 Pros A lot of features. Covers all needs. A really big capacity. Cons Too complex interface. I don\`t see any opportunity to make it easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager - Projects Information Technology and Services ### "A Paradigm Shift in the eLearning Era!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2019 \- SumTotal is the most suitable solution for medium and large organizations. - It serves as a compliance-friendly application for banking, insurance and life science industries. - Return on Investment is high and have positive impact on the organizational learning needs. - It has Learning Experience Platform (LEP) services for the clients through their strategic partnerships which is the demanding feature in the eLearning market. - Custom Dashboard, custom theme management and custom widget management features are extraordinary and make the user feel like they are owning their learning platform. There are many features which are really excellent, easy to use and modern. I highly recommend this solution for the medium and large organizations especially when there are looking for a compliance-oriented solution. Pros SumTotal has lot of unique features and in compliance with many industries. - Global Search: From Global Search, all entities can be searched including the navigation link, people, training objects, communities etc. - Extended Enterprise Learning: This is for eCommerce and works well for the large organizations when they want to sell their courses to their external stakeholders or to the public. - Learning Administration: It has complete front-end administration/configuration capability hence it can be managed internally post implementation. This will save lot of AMC for the organization. Cons There are few features which are evolving over a period of time. Once these features are improvised, it will be moved to the most likable feature. - SumTotal has Content Library which has all the courses available for the users. Many times, as a user, I get lost in the Library. One should know the exact course category to be able to utilize this feature. - Reports need to be improved further and should be user-friendly for customizing the reports. These are definitely not drawbacks but the features are in-progress. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Reasons for choosing SumTotal Learn SumTotal Learn is a part of the SumTotal Suite so it will always be beneficial to implement the suite and integrate all the modules. SumTotal's latest features are highly advanced and matching with many industries' compliance and technical requirements. SumTotal has Extended Enterprise Learning, Learning Experience Platform (LEP), Enterprise/Global Search and extensive administration capabilities which are impressive compared to other corporate LMS applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Madalina V. Sales Marketing Manager Transportation/Trucking/Railroad ### "Great potential for the future of SumTotal Learning" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 1, 2019 This product still requires a lot of work, but it has great potential. It can be easily used by inexperienced users, as it has an intuitive design, and it has all essential functions to make the education process as painless and convenient, as possible. Pros What I like the most about this app is its clean, intuitive and almost minimalistic front-end interface, which makes the user experience so much better. Also, I really appreciate the high level of customization, so that each student or teacher can adjust this app to their need without a problem. Plus, the cost of this app is noticeably lower, that the costs of similar apps. I am familiar with SumTotal Learning, as we use it as LMS program in the university. The process to get everything up in the running in this app was slow, but we loved the result. It is not as easy to use, as we would like, but it is still a great software. Cons Sadly, this app is not perfect and requires a lot of improvement. Navigation isn't the best one, which is why you spend a lot of time clicking on different pop-ups. A reporting system is undeveloped and useless for now. Some other features also don’t work as they should, which can lead to miscommunication between professors and students. Plus, the tech support is not helpful and non-responsive, so most of the time you are alone with software problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Quality Control Inspector Computer Software ### "Easy and Simple LMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 7, 2018 Depending on the week, I use this software every other day, and I've never found any major problem with it. Pros Customization of the LMS page for my company looks great, and everything is presented nicely in an easy to use format. Cons Every time I open a document in the program, it opens in a new window and redirects me 2 to 3 times. Tedious, but not broken. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Peter P. LMS Adminstrator Executive Office ### "Meet the most robust LMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 9, 2018 I fell in love with this LMS. Stable, reliable and robust. Pros If you are dealing with a big organization, SumTotal is the way to go. I worked for GE as a LMS Adminstrator migrating all courses from their existing Plateau LMS to SumTotal LMS and this is one of the most robust LMS, I have ever seen. It is easy to use (will get some time getting used to it), and it has a plethora of functionalities to cover all your training activities. Just go for it, if you don't mind the licence cost. Customer support is too good . Cons Licence cost is too high. It will kill you. Only few organizations will be able to manage it. Sometimes, tickets will take to close, but you got to understand that there are multiple business units working with one ticketing system available. Imagine the crowd. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Associate Workforce Systems Analyst Computer Software ### "Worst customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 11, 2018 I have improved in my ability to deal with difficult and unintelligent people. Pros It has the capability to do many useful things, such as coordinate in person trainings, offer online courses, and report on a number of different items. The advanced reporting feature, while difficult to use at first, is invaluable for a larger organization with many different courses being taken at any given time. Cons It is incredibly difficult to use and administer and the customer support is just dreadful. I cannot emphasize that enough. I have to follow up many times to get resolution on any support ticket opened... usually it takes at the very least 2.5 weeks to close the most simple ticket, and that only comes when I remind them to respond every few days. It is frustrating because I know the system has pretty good features and capabilities, but without an intuitive design and satisfactory support, it becomes quite a burden to administer and use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Steven M. Director of Learning and Development Hospital & Health Care ### "Old database style LMS, not use friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 10, 2018 Pros It is stable and offers the basic LMS hosting options. There is a lot of configurable options to customize the learning experience. Cons This is based on the old school database LMS system, and is my option clunky and would need an LMS admin to use. Not turn key and easy like some others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ian M. Training Specialist ### "I have used many providers. SumTotal Learn is the most robust when it comes to functionality. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2018 I am able to focus on larger training projects because the system simplifies my job. It offers me flexibility in multiple ways. Pros \- Reporting is extremely powerful. It's extremely flexible and I like the many options for sending automated reports. - An easy to use course catalog. It can be overwhelming for learners when you have hundreds of learners. SumTotal's ILT specific features make it easy for learners. - Automation is very easy in SumTotal. You just need to know how you want things to operate and the system will do your job for you. - Integration with Skillsoft is a dream - It is very flexible when it comes to roles and permissions. Many systems are trying to simplify permissions by reducing the options. I find this limits my capabilities. SumTotal breaks down the permissions so you can be flexible. - Price. No one will beat their price. - Customer Support is amazing. Years a go, their support wasn't that great. However, they have revamped it significantly. They are very helpful and responsive now. - They are fantastic at communicating updates. Every month, they hold a webinar to talk about enhancements. SumTotal does a great job of communicating the progress of these enhancements and what they will do. I have found many vendors say features are coming but never tell you more. Cons \- Its not a dealbreaker for me but the interface reminds me of Peoplesoft. I think SumTotal could overhaul the site to make it more tablet-friendly. - They do not offer a built-in video player. However, when working with my implementation specialist, I learned its better to publish videos in SCORM files for tracking purposes. - I wish SumTotal built of the bulk import features for online classes. They are releasing new features, just want more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10001580/SumTotal-Learn/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)