--- title: "SumTotal Workforce Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SumTotal Workforce Management Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/10001582/SumTotal-Workforce-Management/" page_type: "product" language: "en" --- # SumTotal Workforce Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SumTotal Workforce Management ## What is SumTotal Workforce Management? Integrated Time & Attendance, Scheduling, and Absence Management solution. SumTotal Workforce Management is designed to protect your bottom line by ensuring that your organization deploys the right number of people at the right time and place, and at the right cost. SumTotal makes access to critical time and payroll data insights simple, reliable, flexible, and more actionable than you ever thought possible. ## What is SumTotal Workforce Management used for? [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)[Absence Management](https://www.capterra.com/absence-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SumTotal Workforce Management Overview Updated August 2026 AI summary SumTotal Workforce Management offers businesses of all sizes tools for managing HR processes, tracking attendance, and handling employee time off. Covering areas such as applicant tracking, employee records, and compliance, it includes features like self-service portals and approval workflows. The system is available through cloud and mobile deployments, supporting flexibility in workforce and leave management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SumTotal Workforce Management 2.8 (6) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $10000 Per User, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.3 (6) Ease Of Use 4.7 (5,315) Value For Money 2.5 (3) Value For Money 4.5 (5,072) Customer Service 3.0 (4) Customer Service 4.6 (5,086) ## SumTotal Workforce Management alternatives [4.7 (100)](https://www.capterra.com/p/129186/Synerion/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (610)](https://www.capterra.com/p/141217/Calamari/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about SumTotal Workforce Management Overview ### What company size and specific industries is SumTotal Workforce Management built for? SumTotal Workforce Management is designed for enterprise organizations. The vendor description does not name specific industries, so the target audience is best understood as large companies that need workforce management capabilities. Features and Usability ### What are the key features of SumTotal Workforce Management? SumTotal Workforce Management offers time tracking, time and attendance, absence and leave tracking, and timesheet management for workforce time capture. It also includes automated scheduling, shift swapping, calendar management, and labor forecasting, plus compliance management, reporting and analytics, employee profiles, and a self-service portal. Integrations ### Which third-party tools and platforms does SumTotal Workforce Management integrate with? SumTotal Workforce Management connects natively to Microsoft Power BI for reporting and analytics. This catalog integration supports linking workforce data with business intelligence workflows, giving teams a direct connection to Microsoft’s analytics platform. Getting Started and Support ### What customer support options does SumTotal Workforce Management offer? SumTotal Workforce Management provides 24/7 live rep support and chat. It gives users direct access to assistance at any time through these channels. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) SumTotal Workforce Management includes **HR Management** and **Employee Database**, giving HR teams a central place to manage employee information and core workforce processes. However, it does not offer **Payroll Management**. Instead, it provides other highly valued features such as **Time & Attendance** (**48%**) and **Mobile Access** (**48%**), which help businesses track work hours more accurately and give teams flexible access to workforce tools from different locations. Absence Management Manage and track employee attendance Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Approval Process Control Manage the process of evaluating documents or requests submitted for approval Attendance Tracking Track the attendance of specific individuals or groups Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Billable & Non-Billable Hours Track billable hours and/or non-billable expenses for work performed SumTotal Workforce Management 34 features ### All Features - Absence Management: Manage and track employee attendance - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - For Cloud: Software that is accessible through the cloud with an active internet connection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Labor Forecasting: Predict labor requirements based on past and present data/trends - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Online Time Tracking: Track employee and task times using internet connection - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - Skills Tracking: Track employee skills, competencies, training & qualifications - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Variable Workforce: Utilize third party services to cover unforeseen labor needs --- Get Advice We can help you find the software with the features you need. Features 2.4 (6) 2.4 Based on 6 reviews ## Pricing Value for money 2.5 (3) Basic $10,000 Per User,One Time Value for money 2.5 (3) 2.5 Based on 3 reviews ## Integrations [ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (4) 3.0 Based on 4 reviews ## User reviews Overall rating 2.8 Based on 6 reviews Filter by rating 5(0) 4(2) 3(1) 2(1) 1(2) Mentioned topic Sorted by most recent AN Anonymous User Project Manager Computer Software ### "Good Program, Not For Our Company " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 18, 2019 Pros I like the set up and ease of use of the program. Our company only used a small part of it's functionality so in the end it did not fit our needs. Cons It is promoted as having great mobile access, but our traveling team struggled to use the mobile version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User E-learning Developer Semiconductors ### "SumTotal is a proficient LMS tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 1, 2018 Pros SumTotal has grown leaps and bounds within the last two years. Upgrades to the user interface and the addition of new features have made SumTotal much more proficient as an LMS provider. Cons My one complaint about SumTotal is customer support, which has honestly gotten better within the last few years. Customer support communication is slow and usually causes issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Elisa L. Manager Banking ### "Cumbersome" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 16, 2018 Pros Our account manager is very responsive and accommodating. There are many reporting options to choose from. Cons Admin system is not user-friendly and requires more clicks than necessary to navigate and more work than necessary to complete simple tasks. Learner interface is difficult to use and understand. Pulling reports is slow and cumbersome. The system is very limited in what it can do. We currently use this system for learning and performance management and is unreliable on both fronts, for example we currently have to use a back door site to be able to complete fundamentals learning functions such as add learning plans, courses, etc with no resolution eta on a resolution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Luciano M. Director of Marketing Computer Software ### "Hard to Handle" 2.5 Overall Rating 2.5 2.5 Ease of Use 2.0 2.0 Features 2.5 2.5 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 August 26, 2016 Pros The product seems robust at a first sight but it is really hard to operate. I like the domain-concept to manage users and descentralize administration. Cons Not friendly for administrators, unflexible for a few types of activities, lack of full integration between different modules, need to rely on technical staff to setup basic things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jennifer J. Instructional Designer Philanthropy ### "Administrator Review" 3.5 Overall Rating 3.5 3.5 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 16, 2016 Pros Search aspect for classes, syncing with webinars. Option to make an event private. Cons Reporting features and landing page layout need improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Kathy E. HR Manager Electrical/Electronic Manufacturing ### "SumTotal Performance" 1.5 Overall Rating 1.5 1.5 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 February 11, 2016 Pros There isn't much to tell, I do not really like this vendor. The system is very powerful, but not user-friendly. They are a large company, and have been in some acquisitions, which has changed the system. Cons Poor customer support. Very inflexible system. They don't tell you, but you can't even create your own performance appraisal form. You have to pay for that to be done each year, even if it is exactly the same as a new year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.