# SumTotal Workforce Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SumTotal Workforce Management Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/10001582/SumTotal-Workforce-Management/alternatives

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# 

 SumTotal Workforce Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SumTotal Workforce Management

## What is SumTotal Workforce Management?

Integrated Time & Attendance, Scheduling, and Absence Management solution. SumTotal Workforce Management is designed to protect your bottom line by ensuring that your organization deploys the right number of people at the right time and place, and at the right cost. SumTotal makes access to critical time and payroll data insights simple, reliable, flexible, and more actionable than you ever thought possible.

## What is SumTotal Workforce Management used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)[Absence Management](https://www.capterra.com/absence-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10000

Per User, One Time

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SumTotal Workforce Management

2.8 (6)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$10000

Per User, One Time

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.3 (6)

Ease Of Use

4.7 (5,044)

Value For Money

2.5 (3)

Value For Money

4.5 (4,809)

Customer Service

3.0 (4)

Customer Service

4.6 (4,827)

## SumTotal Workforce Management alternatives

[4.7 (98)](https://www.capterra.com/p/129186/Synerion/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (601)](https://www.capterra.com/p/141217/Calamari/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (537)](https://www.capterra.com/p/118042/WebHR/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Absence Management

Manage and track employee attendance

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Attendance Tracking

Track the attendance of specific individuals or groups

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billable & Non-Billable Hours

Track billable hours and/or non-billable expenses for work performed

SumTotal Workforce Management 34 features

Manage and track employee attendance

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Track billable hours and/or non-billable expenses for work performed

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Software that is accessible through the cloud with an active internet connection

Automates core HR functions such as talent management, employee evaluation and learning management

Predict labor requirements based on past and present data/trends

Manage and track employee attendance

Access software remotely via mobile devices

Track employee and task times using internet connection

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Track employee skills, competencies, training & qualifications

Integrate with Talent Managment software to better track learners progress and training sessions

Create, manage and track all task activities and progression

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Utilize third party services to cover unforeseen labor needs

Get Advice

We can help you find the software with the features you need.

Features

2.4 (6)

2.4

Based on 6 reviews

## Pricing

Value for money

2.5 (3)

Basic

$10,000

Per User,One Time

Value for money

2.5 (3)

2.5

Based on 3 reviews

## Integrations

[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (4)

3.0

Based on 4 reviews

## User reviews

Overall rating

2.8

Based on 6 reviews

Filter by rating

5(0)

4(2)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Project Manager

Computer Software

### "Good Program, Not For Our Company "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 18, 2019

Pros

I like the set up and ease of use of the program. Our company only used a small part of it's functionality so in the end it did not fit our needs.

Cons

It is promoted as having great mobile access, but our traveling team struggled to use the mobile version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

E-learning Developer

Semiconductors

### "SumTotal is a proficient LMS tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 1, 2018

Pros

SumTotal has grown leaps and bounds within the last two years. Upgrades to the user interface and the addition of new features have made SumTotal much more proficient as an LMS provider.

Cons

My one complaint about SumTotal is customer support, which has honestly gotten better within the last few years. Customer support communication is slow and usually causes issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Elisa L.

Manager

Banking

### "Cumbersome"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

February 16, 2018

Pros

Our account manager is very responsive and accommodating. There are many reporting options to choose from.

Cons

Admin system is not user-friendly and requires more clicks than necessary to navigate and more work than necessary to complete simple tasks. Learner interface is difficult to use and understand. Pulling reports is slow and cumbersome. The system is very limited in what it can do. We currently use this system for learning and performance management and is unreliable on both fronts, for example we currently have to use a back door site to be able to complete fundamentals learning functions such as add learning plans, courses, etc with no resolution eta on a resolution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Luciano M.

Director of Marketing

Computer Software

### "Hard to Handle"

2.5

Overall Rating

2.5

2.5

Ease of Use

2.0

2.0

Features

2.5

2.5

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

August 26, 2016

Pros

The product seems robust at a first sight but it is really hard to operate. I like the domain-concept to manage users and descentralize administration.

Cons

Not friendly for administrators, unflexible for a few types of activities, lack of full integration between different modules, need to rely on technical staff to setup basic things.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jennifer J.

Instructional Designer

Philanthropy

### "Administrator Review"

3.5

Overall Rating

3.5

3.5

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 16, 2016

Pros

Search aspect for classes, syncing with webinars. Option to make an event private.

Cons

Reporting features and landing page layout need improvement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KE

Kathy E.

HR Manager

Electrical/Electronic Manufacturing

### "SumTotal Performance"

1.5

Overall Rating

1.5

1.5

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

February 11, 2016

Pros

There isn't much to tell, I do not really like this vendor. The system is very powerful, but not user-friendly. They are a large company, and have been in some acquisitions, which has changed the system.

Cons

Poor customer support. Very inflexible system. They don't tell you, but you can't even create your own performance appraisal form. You have to pay for that to be done each year, even if it is exactly the same as a new year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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