# Queue-Fair Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Queue-Fair Software - reviews, pricing plans, popular comparisons to other Waitlist products and more.

Source: https://www.capterra.com/p/10001609/Queue-Fair

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# 

 Queue-Fair Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Queue-Fair

## What is Queue-Fair?

Stop Your Website Crashing. Manage traffic peaks. Avoid website crashes from high demand. Treat your visitors with unrivalled fairness. Queue-Fair is the original patented virtual waiting room for busy websites. When your site has more visitors than it can handle gracefully, the excess visitors are automatically sent away from your webservers to a branded online queue - it then sends visitors back to your site in first-come, first-served order at the rate that you desire

## What is Queue-Fair used for?

[Waitlist](https://www.capterra.com/waitlist-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Queue-Fair?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orderlyq.com/&name=Queue-Fair)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Queue-Fair

5.0 (1)

VS.

[4.8 (71)](https://www.capterra.com/p/131888/DoctorConnect/reviews/)

Starting Price

Contact vendor

Starting Price

$210

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (71)

Value For Money

5.0 (1)

Value For Money

4.8 (65)

Customer Service

5.0 (1)

Customer Service

4.8 (70)

## Queue-Fair alternatives

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (2)](https://www.capterra.com/p/232255/Queue-IT/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Queue-Fair

Overview

### What company size and specific industries is Queue-Fair built for?

Queue-Fair is designed for businesses running busy websites and apps, including small, mid-market, and enterprise organizations in ticketing, e commerce, entertainment, NFTs, energy and utilities, education, retail, government, and transport.

Features and Usability

### What are the key features of Queue-Fair?

Queue-Fair offers queue management, prioritization, and waitlist status tracking for controlling customer flow. It also includes real-time monitoring, real-time updates, and real-time reporting, plus alerts and notifications through SMS messaging and mobile alerts. Reporting features cover ad hoc reporting, customizable reports, summary reports, and reporting & statistics.

Getting Started and Support

### What training and onboarding options does Queue-Fair offer?

Queue-Fair provides live online training for teams getting started. This format supports guided setup and direct instruction during scheduled online sessions. No other training formats are confirmed in the catalog data.

Getting Started and Support

### What customer support options does Queue-Fair offer?

Queue-Fair provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support quality feedback is not available here, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer History

Access previous interactions or concerns to maintain customer relationships

Customizable Reports

Alter the layout and content of reports

Data Import/Export

Import and export data to and from software applications

Queue-Fair 18 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Import and export data to and from software applications

Notifications via mobile devices

Book meetings and appointments through a website or digital platform

Arrange tasks based on the level of priority or urgency

Monitor wait time and abandonment for incoming requests that have not been routed

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Send messages via SMS

Estimated waiting time in the queue

Track the position in queue in real-time

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

£0.00

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SG

Sue G.

Cloud Solutions Specialist

Information Technology and Services

### "Pros and cons of using Queue-Fair"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2023

Some customers may still prefer physical lines, and may not be comfortable with virtual queuing.

Pros

The ability to provide up-to-the-minute data and insights, the option to tailor the visual design to match a business's brand, the ability to seamlessly integrate with a range of other software platforms, and the flexibility to work across a diverse range of industries and use cases.

Cons

Some customers may still prefer physical lines, and may not be comfortable with virtual queuing.

Reasons for choosing Queue-Fair

The optimal customer support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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