Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
24cevent is an incident management platform that performs automatic alerting in real-time through phone, email, WhatsApp and teams among many others. It supports multi-language notifications, custom schedules for multiple on-call teams, escalations policies and SLA notifications among other features.
Provider
dParadig
Located In
Chile
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Webinars, Live Online, Videos
Support
Email/Help Desk, Phone Support
Any business that has monitoring tools and needs to: 1.Centralize them in a single console 2.Define rules for when to notify each on-call team. 3.Automate the notification process 4.Measure SLA
Content Source: 24Cevent
Based on other buyer's searches, these are the products that could be a good fit for you.
24Cevent Reviews
"24Cevent best events and alerts manager"
Overall: We were able to improve our monitoring, reducing the SLA and rising our efficiency to avoid service impact in our infrastructure or systems.
Pros: Extremely useful for aleting events in business critical companies. Easy to manage incidents integrated with our existing custom Checkmk deployment. Outstanding client service and support. Highly recommended to improve your companies monitoring management.
Cons: When you take the event from the web app it could do the call notification as well. Nothing worrying.
"Excelente opción"
Pros: La atención que dan a los clientes ha sido excepcional, siempre tienen buena disposición
Cons: Adaptarlo a nuestra forma de trabajo al principio fue algo engorroso, pero con la guía correcta lo logramos sin generar inconvenientes
"Confianza en notificaciones"
Overall: Experiencia muy buena, nos apoya con la notificaciones mediante los distintos canales de nuestra empresa, lo cual hace estar enterado de las afectaciónes sin tener un monitoreo 24x7
Pros: Es un excelente gestor de notificaciones, lo que mas agrada es la factibilidad de configuración , los distintos canales de notificación .
Cons: se le podria dar mas permisos de configuración a los usuarios, mas autoatención
"encuesta Cenco a 24Cevent"
Overall: Muy buena, y productiva, en el sentido que es integrable con la asesoría y soporte de su equipo
Pros: que el servicio ofrece escalaciones y funciona, es integrable a otros productos
Cons: Al no conocerlo del todo todo podría resultar poco amigable intuitivamente
"Encuesta para mejoras continuas "
Overall: Herramienta practica a la hora de dar seguimiento a un evento.
Pros: Permite análisis de eventos a nivel macro.
Cons: Poco intuitivo para un usuario nuevo. Falta de turnos inhábiles.
