# Payemoji Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Payemoji Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more.

Source: https://www.capterra.com/p/10001655/Payemoji

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# 

 Payemoji Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Payemoji

## What is Payemoji?

Payemoji is a conversational commerce platform that connects businesses with customers through 70+ messaging channels like WhatsApp and Facebook Messenger. It offers omni-channel messaging to automate workflows and facilitate conversational commerce without the need for custom development. Key features include broadcast messaging with high engagement, 24/7 chatbot support, workflow automation, unified inboxes, enterprise integrations, digital payments, ecommerce, and promotions capabilities. Payemoji stands out with its omni-channel reach, ready-to-use workflows, and enterprise integration. It's designed to boost sales and engagement by tapping into consumers' preferred messaging apps.

## What is Payemoji used for?

[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€75

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Payemoji?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.messagemycustomer.com/&name=Payemoji)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Payemoji

5.0 (2)

VS.

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting Price

€75

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.7 (30)

Value For Money

5.0 (2)

Value For Money

4.4 (29)

Customer Service

5.0 (2)

Customer Service

4.7 (30)

## Payemoji alternatives

Highest Rated

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about Payemoji

Overview

### What company size and specific industries is Payemoji built for?

Payemoji is designed for businesses of any size that engage customers through messaging, especially those in BFSI, utilities, travel, hospitality, retail, and recruitment. It fits organizations that rely on customer conversations across messaging channels rather than a single industry-specific workflow.

Features and Usability

### What are the key features of Payemoji?

Payemoji offers CRM, customer database, lead management, lead capture, and lead nurturing for tracking contacts and prospects. It also includes multi-channel communication through chat/messaging, SMS messaging, email automation, autoresponders, and chatbot tools, plus reporting and analytics, campaign segmentation, appointment scheduling, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Payemoji integrate with?

Payemoji integrates with 5 third-party tools and platforms, including CRM and service apps such as HubSpot CRM, Zoho CRM, Firefish, ServiceNow, and Peeklogic Salesforce – Jira Connector. These catalog integrations cover customer management, support workflows, and Salesforce-Jira connectivity.

Getting Started and Support

### What training and onboarding options does Payemoji offer?

Payemoji provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided setup, while documentation and videos offer self-paced reference materials for learning product features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Payemoji offer?

Payemoji offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support materials are organized across self-service and direct contact channels, giving users several ways to find answers or reach help.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

One-to-One Messaging

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send personal messages to clients or attendees

Real-time Conversations

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send and receive messages in real-time via an online communication channel

Multi-Channel Communication

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Payemoji 36 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Group campaigns by project, client, or campaign for better management.

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Group messaging lets multiple people carry on a group conversation

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Send personal messages to clients or attendees

Send and receive messages in real-time via an online communication channel

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Essentials

€75.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Firefish](https://www.capterra.com/p/226344/Firefish/)[

Peeklogic Salesforce – Jira Connector](https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HC

Hugh C.

CMO

Information Technology and Services

### "Using Payemoji for User Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2024

Pros

Novel, intuitive direct engagement. Easy to set up and use Immediate and tangible response

Cons

Nothing really. We are happy with our experience to date.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 21, 2024

Thank you Hugh for your review. It's great to offer conversational commerce and OMNI channel messaging services to our customers.

DS

Damien S.

Principal Consultant

Telecommunications

### "Valuable to My Business and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2024

Very good - great value for money and excellent support

Pros

Payemoji was easy to setup and the team was very friendly. The one on conversation experience is great plus I have a chatbot which attends after hours and alerts me to clients who want to chat. Very valuable in my business!

Cons

There are some limitations on contacting clients if they havent messaged me within 24 hours but I believe this is a WhatsApp requirement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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