--- title: "Payemoji Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Payemoji Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10001655/Payemoji/" page_type: "product" language: "en" --- # Payemoji Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Payemoji ## What is Payemoji? Payemoji is a conversational commerce platform that connects businesses with customers through 70+ messaging channels like WhatsApp and Facebook Messenger. It offers omni-channel messaging to automate workflows and facilitate conversational commerce without the need for custom development. Key features include broadcast messaging with high engagement, 24/7 chatbot support, workflow automation, unified inboxes, enterprise integrations, digital payments, ecommerce, and promotions capabilities. Payemoji stands out with its omni-channel reach, ready-to-use workflows, and enterprise integration. It's designed to boost sales and engagement by tapping into consumers' preferred messaging apps. ## What is Payemoji used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €75 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Payemoji?[Manage this product listing](https://www.g2.com/products/payemoji/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Payemoji 5.0 (2) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €75 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,769) Value For Money 5.0 (2) Value For Money 4.6 (1,519) Customer Service 5.0 (2) Customer Service 4.7 (1,538) ## Payemoji alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) ## FAQs about Payemoji Overview ### What company size and specific industries is Payemoji built for? Payemoji is designed for businesses of all sizes that engage customers through messaging, including BFSI, utilities, travel, hospitality, retail, and recruitment. It is a fit for organizations in these sectors that use messaging as a customer interaction channel. Features and Usability ### What are the key features of Payemoji? Payemoji offers CRM, customer database, lead management, and lead capture for organizing contacts and sales activity. It also includes multi-channel communication through chat/messaging, SMS messaging, one-to-one messaging, and group messaging, plus campaign management, email automation, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Payemoji integrate with? Payemoji connects natively to Firefish, HubSpot CRM, Peeklogic Salesforce – Jira Connector, ServiceNow, and Zoho CRM. These catalog integrations cover recruiting, CRM, service management, and Salesforce-to-Jira workflows, giving Payemoji a focused set of third-party connections for core business systems. Getting Started and Support ### What training and onboarding options does Payemoji offer? Payemoji provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Payemoji offer? Payemoji offers email/help desk, FAQ/forum, knowledge base, and phone support. Support details are listed in the product catalog, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Capterra data shows that buyers of conversational marketing platforms rank the following features as their top priorities: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Payemoji supports all three features that reviewers rate most highly: **Chat/Messaging**, **Campaign Management**, and **Chatbot**. Together, these capabilities help businesses manage customer conversations in real time, run targeted outreach more effectively, and automate responses at scale, allowing teams to improve engagement and move prospects through the funnel faster. Multi-Channel Communication 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. One-to-One Messaging 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send personal messages to clients or attendees Real-time Conversations 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send and receive messages in real-time via an online communication channel Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Payemoji 36 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Group Messaging: Group messaging lets multiple people carry on a group conversation - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Essentials €75.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Firefish](https://www.capterra.com/p/226344/Firefish/)[ Peeklogic Salesforce – Jira Connector](https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HC Hugh C. CMO Information Technology and Services ### "Using Payemoji for User Engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 19, 2024 Pros Novel, intuitive direct engagement. Easy to set up and use Immediate and tangible response Cons Nothing really. We are happy with our experience to date. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 21, 2024 Thank you Hugh for your review. It's great to offer conversational commerce and OMNI channel messaging services to our customers. DS Damien S. Principal Consultant Telecommunications ### "Valuable to My Business and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2024 Very good - great value for money and excellent support Pros Payemoji was easy to setup and the team was very friendly. The one on conversation experience is great plus I have a chatbot which attends after hours and alerts me to clients who want to chat. Very valuable in my business! Cons There are some limitations on contacting clients if they havent messaged me within 24 hours but I believe this is a WhatsApp requirement. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.