# PHOTO iD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PHOTO iD Software - reviews, pricing plans, popular comparisons to other Home Inspection products and more.

Source: https://www.capterra.com/p/10001657/PHOTO-iD

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# 

 PHOTO iD Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PHOTO iD

## What is PHOTO iD?

Organize & label your jobsite inspection photos in a Snap! PHOTO iD by U Scope is a photo cataloging software that provides a fast & easy method of organizing, labeling, and sharing photos with ease before leaving any jobsite. The PHOTO iD photo management platform helps contractors, adjusters, and property inspection teams save time, reduce errors, and preform more jobs! Simply Snap, Speak & Send to share captioned photos or detailed photo reports with your team or clients in real-time.

## What is PHOTO iD used for?

[Home Inspection](https://www.capterra.com/home-inspection-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$17.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PHOTO iD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://photoidapp.net/&name=PHOTO iD)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PHOTO iD

4.4 (19)

VS.

[4.9 (928)](https://www.capterra.com/p/157144/Spectora/reviews/)

Starting Price

$17.99

Per User, Per Month

Starting Price

$109

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.9 (928)

Value For Money

4.4 (17)

Value For Money

4.8 (906)

Customer Service

4.1 (17)

Customer Service

4.9 (915)

## PHOTO iD alternatives

[4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

Starting price

$3.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (134)](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/)

Starting price

$74.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (14)](https://www.capterra.com/p/59633/FileHandler/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Add & Edit Photos

4.0 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)

Alerts/Notifications

4.2 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Reports

4.1 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Mobile App

4.1 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Access the system via a mobile application

Residential Inspections

4.2 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Inspection/examination of the condition of a residential property or home

Report Summary

4.2 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Summarize findings and add the information to the beginning or end of reports

PHOTO iD 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage insurance and claims adjuster agents

Process of paying the insurance sum to the policyholder

Process of tracking new and submitted claims and the status of submitted claims

Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Access the system via a mobile application

Ability of websites, web applications, or mobile applications to function without an active internet connection

Streamlining repetitive tasks and activities through automated and predefined workflows

Receive data and information in real time

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Summarize findings and add the information to the beginning or end of reports

Inspection/examination of the condition of a residential property or home

Initiate collection and analysis of known risks

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Supports various video file formats

Create, design and manage workflows for repetitive tasks

Features

4.3 (19)

4.3

Based on 19 reviews

## Pricing

Value for money

4.4 (17)

Free Trial

Basic

$17.99

Per User,Per Month

Value for money

4.4 (17)

4.4

Based on 17 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Jobber](https://www.capterra.com/p/127994/Jobber/)[

Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[

JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

## Support, customer service and training options

Customer Service

4.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (17)

4.1

Based on 17 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(10)

4(7)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JL

Josh L.

Inspector

Construction

### "Photo iD Customer Service "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 26, 2023

This is the sole reason I took time out of my day to write a review. Their customer service is at the highest level. The \[sensitive content hidden\] and their team has went above and beyond to assist me when a problem has came up while using the app. I had made a promise to a big, new customer, that he would have my report on his desk (email) first thing in the morning. Something had went wrong with the app after a big update, I'm not sure if this was a local issue with just me or a global issue, but when I contacted customer support they spent the whole day working with me to make sure that the problem got resolved and that I could keep my promises to my customer. The owner himself has reached out to me to help solve problems and has spent two hours on the phone listening to my feedback and what features and changes that I would like to see. I don't really know but I'm sure I could find an app that was cheaper or might have more features but based on the customer service alone I wouldn't switch. The ability to get immediate help on solving problems and move on with my work load is where I find the biggest value. I'm very impressed by their commitment to making their product the best it can be.

Pros

I like how the app organizes my report and the app itself is customizable to suit the way I want to display the information to my customers.

Cons

I don't like how I cannot move multiple pictures at once in the gallery and that I have to manually upload files to the cloud to prevent running out of space.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Michael G.

Owner

Insurance

### "Great for small to mid size companies!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2023

Overall the experience is great, perfect for my set up and company needs.

Pros

I liked that I could be as detailed as necessary for photo uploads along with adding my company profile to each page.

Cons

I don't like that you can only upload 20 photos at a time and it copies them to your camera roll.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 13, 2023

Hi Michael. Thank you so much for your review. We really do depend on our user's feedback to help improve the overall platform. It sounds like your taking photos with your phone's camera and uploading the images into PHOTO iD afterwards. The iPhone app has some current restrictions that only allow users to upload 20 images at a time in this scenario, however, the Android version doesn't. I've have our dev team look into the iPhone's upload feature again to see if there may be a way to enable that upload feature. If you have any other issues or suggestions, please email us at info@uscope.net. Thank you, Team U Scope

ML

Miracle L.

Adjuster

Insurance

### "Great and fast "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2023

Great customer service and troubleshooting

Pros

Makes my business processing a breeze I was extremely happy to switch to this program we will never go back

Cons

So far there is nothing that I can complain about

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2023

Hi Miracle, Thank you for your 5-star review! We really do appreciate it. If you ever have any suggestions or need any assistance, please don't hesitate in contacting us at info@uscope.net. Kindest regards, Team U Scope

SL

Stephanie L.

Field adjuster

Insurance

### "Great product. Additional features would be helpful "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

February 8, 2023

Overall experience is good. Customer service/tech support is slow to respond and slow to fix issues.

Pros

The ease of taking photos and them being immediately accessible as a report

Cons

I wish the mobile and web versions has the same features. Adding rooms, etc…

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Stephanie, you can add rooms and new categories to the new web app. Please contact us on info@uscope.net and we'll be happy to walk you through the platform to show you all the new and latest features. Thank you, Team U Scope

YA

Yolanda A.

Security Monitor

Security and Investigations

### "One Of The Best "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 8, 2023

Pros

All Pros the best software for the operation no blow up, or money needed

Cons

Very easy to use very well instructions

Alternatives considered

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)

Reasons for choosing PHOTO iD

My \[sensitive content hidden\] recommended me to use this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Yolanda, Thank you for your review and that you think PHOTO iD by U Scope is one of the best softwares on the market. Kind regards, Team U Scope

JA

Justin A.

Building Consultant

Insurance

### "Photo ID is worth it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

February 6, 2023

My overall experience has been very pleasant.

Pros

Organizing photos live in the field and the team collaboration.

Cons

Trouble with syncing and limited data storage when internet is not available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Justin, Thank you for your review. Please email us at info@uscope.net to give us more information regarding the trouble you had with limited data storage so our dev team can see if it''s something we can improve there. Unfortunately, whenever it's poor internet connectivity, there isn't much that can be done until the mobile device is able to sync to the server. Best regards, Team U Scope

JK

John K.

Owner/operator

Insurance

### "1 year trial review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 6, 2023

Love it. Getting all my adjusters using it this year.

Pros

Love the ease of taking photos and labeling them as I go.Easy move into Xactimate Easy to pull in and out of archives when a claim is reopened. Overall it works very well.

Cons

You must go back and check spelling. It does not always type what you said. Does not show date and time on photograph Not very easy to move photos from one folder to another within the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi John, Thank you for your review. We really appreciate your feedback! We are constantly trying to improve the voice to text feature as it tends to work different from iPhone vs Android devices. There is a very easy way to move the photos from one room folder to another. By long-pressing an image within the image gallery of a room category, 4 edit options appear at the bottom of the screen. After that, simply select all the images you want to move and select the 4th icon on the bottom right corner of the screen, which allows you to move all those selected images to the room of your choice. If you need any assistance with this feature, please email us at info@uscope.net and we'll be happy to jump on a zoom call to walk you through it and how to also move images from room to room within the new web app. Kind regards, Team U Scope

AU

Anonymous User

IT

Information Technology and Services

### "PHOTO iD, The future AI we need"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 2, 2023

I used it once in a while in workflow arrangement but i saw that the app proved to be more efficient and this is how I went on with it but not for a long time, but also long enough to know that it is good.

Pros

The most thing i liked about this app is how flexible it is and how user friendly it is. Due to different tasks that people have in mind, i preferred PHOTO iD because of how easy it is to interact with and you be even surprised of how their prices are.

Cons

I don't feel like something is missing, only just to make an upgrade to what is already here and try to make it more light so that it will not take a lot of space or freeze our devices, but other than that it is a perfect tool!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Dear User, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Please email us ay info@uscope.net if you have any questions or experience any issues in the future. Best regards, Team U Scope

TW

Tammy W.

Roof Inspector/Business Development

Construction

### "Helpful features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 1, 2023

I found Photo ID to be a useful addition to my inspection process

Pros

The ability to add/edit captions to inspection photos is very helpful

Cons

Making use of the software required some integration processes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Dear User, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Please email us ay info@uscope.net if you have any questions or experience any issues in the future. We'd also like to know more about your integration processes. Best regards, Team U Scope

TW

Troy W.

Foreman

Real Estate

### "Overall interpretation of Photo Id"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 1, 2023

Very minimal compared to other systems I have worked on but seems to create a workload that all can utilize.

Pros

The system as a whole works for basic reporting as well as more in depth information needed as all work orders vary.

Cons

I believe for what it is I wouldn't add any features in order to be cost effective.

Reasons for choosing PHOTO iD

I haven't confirmed an order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Dear Troy, Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Please email us ay info@uscope.net if you have any questions or experience any issues in the future. Best regards, Team U Scope

[View all Reviews](https://www.capterra.com/p/10001657/PHOTO-iD/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)