# Bench Wave Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bench Wave Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/10001880/Bench-Wave

---

# 

 Bench Wave Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bench Wave

## What is Bench Wave?

SMS marketing platform that helps businesses send bulk messages to clients and employees. You can reach every device through text to any active number in real-time, access delivery report from one dashboard, schedule SMS to be sent at a desired time and automate SMS to be sent out to a desired contact list.

## What is Bench Wave used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$5

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bench Wave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.benchwave.com&name=Bench Wave)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bench Wave

4.7 (26)

VS.

[4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting Price

$5

Usage Based, Per Month

Starting Price

$0.0079

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (26)

Ease Of Use

4.1 (647)

Value For Money

4.7 (26)

Value For Money

4.2 (614)

Customer Service

4.6 (26)

Customer Service

4.0 (586)

## Bench Wave alternatives

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/)

Starting price

$0.02

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

Highest Rated

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/)

[View all alternatives](https://www.capterra.com/p/10001880/Bench-Wave/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduled Messaging

4.4 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

Mass Texting

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Message Personalization

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

2-Way Messaging

4.2 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Send and receive text messages to communicate with clients or prospects in real-time

SMS Messaging

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Send messages via SMS

API

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Bench Wave 13 features

Send and receive text messages to communicate with clients or prospects in real-time

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Get Advice

We can help you find the software with the features you need.

Features

4.7 (26)

4.7

Based on 26 reviews

## Pricing

Value for money

4.7 (26)

Free Trial

Free Version

Basic

$5.00

Usage Based,Per Month

Value for money

4.7 (26)

4.7

Based on 26 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

AppNomu SalesQ](https://www.capterra.com/p/268650/AppNomu/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (26)

4.6

Based on 26 reviews

## User reviews

Overall rating

4.7

Based on 26 reviews

Filter by rating

5(20)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MR

Mwiraguza R.

Content Creator

Broadcast Media

### "easy to send marketing SMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2023

Pros

I like the SMS schedule for scheduling messages to be sent at a desired time

Cons

no issue with the tool yet, works fine for me now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Atusiimire E.

Manager Consumer Banking

Banking

### "Easy marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2023

Pros

I like the bulky sending of messages which is simple, the tool is fast and comes with free sender ID

Cons

Pricing for customer support is expensive because is paid

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Mbago K.

Biocompost overseer

Consumer Goods

### "Best sms tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 13, 2023

Pros

Sms sending in bluck has achieved at reliable prices

Cons

Support team too arrogant during support time when contacted

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KE

Kule E.

Mechanical controller and software engineer

Automotive

### "Detail SMS marketing "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 4, 2023

Pros

Bench wave is software which is designed to send single and bulk SMS to the clients to notify them about products.

Cons

Bench wave is cheap to purchase and it is unlimited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Razaaqa O.

Manager

Food & Beverages

### "Go sms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2023

User friendly

Pros

Messages can be easily sent to you clients

Cons

SMS is one of the communication software in my company

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Edricks W.

Manager

Fund-Raising

### "SMS messages "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 22, 2023

I use it for sending information through SMS to customers and Friends.

Pros

Bench wave is messaging software which supports massive messaging to plan through SMS and also it can be used for SMS marketing in the way of promoting products and services.

Cons

I got a chance to use the software but has worked properly compared to all SMS software s.

Switched from

[Mteja](https://www.capterra.com/p/10013002/Mteja/)

Bench wave is it private messaging software and mteja is public

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Peshian P.

Mentor

Leisure, Travel & Tourism

### "SMS campaigning software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 11, 2023

I use it for business promotion through SMS campaigning and marketing

Pros

Bench wave helps me in SMS campaign where I'm able to deliver the campaign to the customers through SMS

Cons

Bench wave delivers messages to every Network in Africa therefore this is a storage difference in a very little time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Mugisa E.

Doctor

Hospital & Health Care

### "SMS campaigning "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 9, 2023

I use it to send sms campaigns to customers

Pros

Metro is a software that supports SMS marketing and also do campaigning

Cons

It is a deployment is easy and no challenge so far obtained

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Some of customers don't have emails.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KI

Kalume I.

Senior IT technician

Computer & Network Security

### "Wave massage "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 29, 2023

SMS marketing has promoted my business and also helped you to update my customers about our goods.

Pros

I used the software to collect the feedback from customers throw messages and also use it for for SMS marketing.

Cons

This software is limited to certain number of users not that every user is can use it and I'll ask the report the developer to open it today large number of group of users to use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Awori T.

Human resources manager

Non-Profit Organization Management

### "Transformer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 27, 2023

I used to bench wave to communicate with people mainly through messages.

Pros

Benchwave is like a transformer whereby information is transformed from one person to another I love it because it is speedy and it is communication between people.

Cons

Benchwave is a great software but has no trials for the for the user to learn and also feel that love of the software before purchasing.

Switched from

[Africa's Talking Voice](https://www.capterra.com/p/10002327/Africas-Talking-Voice/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10001880/Bench-Wave/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Project Broadcast vs Bench Wave](https://www.capterra.com/compare/10001880-10015149/Bench-Wave-vs-Project-Broadcast) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)