# Bench Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bench Wave the right SMS Marketing solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10001880/Bench-Wave/reviews --- Bench Wave 4.7 (26) [View alternatives](https://www.capterra.com/p/10001880/Bench-Wave/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bench Wave Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews BS Brian S Shift engineer Building Materials, 201 - 500 employeesUsed the software for: Less than 6 months. “I like customer services, they respond to all questions, like scheduling sms“ January 8, 2023 MK Mbago K Biocompost overseerConsumer Goods, 51 - 200 employeesUsed the software for: Less than 6 months. “Support team too arrogant during support time when contacted“ October 13, 2023 RB Rwabwogo B General manager operationsBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 6-12 months. “Bench wave is easy to use with free sender ID, like the ability to schedule messages“ January 9, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EW Edricks W. Manager Fund-Raising Used the software for: I used a free trial ### "SMS messages " September 22, 2023 5.0 I use it for sending information through SMS to customers and Friends. Pros Bench wave is messaging software which supports massive messaging to plan through SMS and also it can be used for SMS marketing in the way of promoting products and services. Cons I got a chance to use the software but has worked properly compared to all SMS software s. Switched from [Mteja](https://www.capterra.com/p/10013002/Mteja/) Bench wave is it private messaging software and mteja is public Review Source ME Mugisa E. Doctor Hospital & Health Care Used the software for: 6-12 months ### "SMS campaigning " September 9, 2023 5.0 I use it to send sms campaigns to customers Pros Metro is a software that supports SMS marketing and also do campaigning Cons It is a deployment is easy and no challenge so far obtained Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Some of customers don't have emails. Review Source RA Rita A. Accountant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Its a helpful in sending bulk sms" December 30, 2022 3.0 it a simple software that handles mass texting so well. easy to install and has a simple UI Pros I use Bench wave simply to send bulk sms, and it is an effective software. Cons the software misses out reports and analysis which to me is an important feature for tracking progress. Review Source ME Moses E. Managing Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Great software for reaching out to the team." December 8, 2022 4.0 Bench Wave is an excellent software that helped us maintain effective communication. I recommend it. Pros We use Bench Wave in our organisation to reach out to the team using the two features of mass texting and scheduled messaging. These two save us time by reaching out to everyone at once. Cons The software works great but doesn't handle contact management so well as compared to its competitors, this is the one area I wish was improved. Review Source RB Rachel B. Human resources personal Human Resources Used the software for: Less than 6 months ### "Marketing." August 20, 2023 5.0 I use it to market my products through messages and the campaigns Pros The software is a cheap and affordable is it to integrate with other softwares and websites not only that but also supports bulky SMS and campaign settings therefore the software easily supports marketing of products and Solving clients problems.Bench wave is design well to easy communication between clients and business owners. Cons Bench wave charges less amount for subscription Review Source AT Awori T. Human resources manager Non-Profit Organization Management Used the software for: 6-12 months ### "Transformer " August 27, 2023 5.0 I used to bench wave to communicate with people mainly through messages. Pros Benchwave is like a transformer whereby information is transformed from one person to another I love it because it is speedy and it is communication between people. Cons Benchwave is a great software but has no trials for the for the user to learn and also feel that love of the software before purchasing. Review Source PP Peshian P. Mentor Leisure, Travel & Tourism Used the software for: 6-12 months ### "SMS campaigning software " September 11, 2023 5.0 I use it for business promotion through SMS campaigning and marketing Pros Bench wave helps me in SMS campaign where I'm able to deliver the campaign to the customers through SMS Cons Bench wave delivers messages to every Network in Africa therefore this is a storage difference in a very little time. Review Source KE Kule E. Mechanical controller and software engineer Automotive Used the software for: Less than 6 months ### "Detail SMS marketing " October 4, 2023 4.0 Pros Bench wave is software which is designed to send single and bulk SMS to the clients to notify them about products. Cons Bench wave is cheap to purchase and it is unlimited. Review Source AE Atusiimire E. Manager Consumer Banking Banking Used the software for: Less than 6 months ### "Easy marketing" November 3, 2023 5.0 Pros I like the bulky sending of messages which is simple, the tool is fast and comes with free sender ID Cons Pricing for customer support is expensive because is paid Review Source MR Mwiraguza R. Content Creator Broadcast Media Used the software for: Less than 6 months ### "easy to send marketing SMS" November 23, 2023 5.0 Pros I like the SMS schedule for scheduling messages to be sent at a desired time Cons no issue with the tool yet, works fine for me now Review Source MA Medi A. Manager Consumer Services Used the software for: I used a free trial ### "Support massive messaging " December 6, 2022 5.0 I use it to send to my clients MMS and support many contacts and uploading contacts is easy Pros The software is easy to use and automatic response is quick and it is according to the user no any ElseIt might software which even uses less data Cons It is still not available to everyone platform but I request the software to placed to or extended to societies Review Source BF Bwire F. Quality controller Building Materials Used the software for: Less than 6 months ### " Easy to use" January 8, 2023 5.0 Pros Bench Wave is so easy to use and helpful. It has helped us save our business communication Cons You have to pay per month to be eligible of premium support making the tool expensive Review Source KD Kibuuka D. Senior engineer Building Materials Used the software for: Less than 6 months ### "Bench wave review" January 8, 2023 5.0 Pros easy to use while sending sms, like the free sender ID, message goes faster Cons software does not integrate with other tools i use give me hard times Review Source BS Brian S. Shift engineer Building Materials Used the software for: Less than 6 months ### "Bench wave review 2023" January 8, 2023 5.0 Pros I like customer services, they respond to all questions, like scheduling sms Cons tool okay with me, will update my review once get one Review Source KG Katende G. Customer service representative Building Materials Used the software for: Less than 6 months ### "Benchwave easy" January 8, 2023 5.0 Pros can send SMS any time at cheaper cost, like the user interface and customer support Cons Some SMS fail on other networrks to be sent Review Source RB Rwabwogo B. General manager operations Business Supplies and Equipment Used the software for: 6-12 months ### "Free sender ID" January 9, 2023 4.0 Pros Bench wave is easy to use with free sender ID, like the ability to schedule messages Cons You paysipport team two times monthly and per SMS Review Source MB Marvin B. Quality engineer controller Building Materials Used the software for: Less than 6 months ### "sms faster" January 8, 2023 5.0 Pros Like sending bulk SMS to multiple numbers once Cons Expensive to use, support is paid for each time being used Review Source SD Sharif D. Inventory analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "easy to send SMS" August 1, 2023 5.0 Pros Sending bulk SMS is so fast with this tool at reduced cost, customer care team are too responsive Cons At times SMS do not get delivered and are charged independently Review Source jkK james kaggwa K. IT support officer Banking Used the software for: Less than 6 months ### "sms sending made easy with bench wave " August 6, 2023 5.0 using the application has made me save some money for calling when i just compose one message and send to all intended audience Pros i like the ability to send messages to bulky numbers at once, it's so easy to use and cost friendly Cons The cost varies per network and this makes expensive to other user s Review Source RO Razaaqa O. Manager Food & Beverages Used the software for: I used a free trial ### "Go sms" September 25, 2023 5.0 User friendly Pros Messages can be easily sent to you clients Cons SMS is one of the communication software in my company Review Source MK Mbago K. Biocompost overseer Consumer Goods Used the software for: Less than 6 months ### "Best sms tool" October 13, 2023 4.0 Pros Sms sending in bluck has achieved at reliable prices Cons Support team too arrogant during support time when contacted Review Source KI Kalume I. Senior IT technician Computer & Network Security Used the software for: Less than 6 months ### "Wave massage " August 29, 2023 5.0 SMS marketing has promoted my business and also helped you to update my customers about our goods. Pros I used the software to collect the feedback from customers throw messages and also use it for for SMS marketing. Cons This software is limited to certain number of users not that every user is can use it and I'll ask the report the developer to open it today large number of group of users to use it. Review Source DJ Denis J. head marketing Consumer Services Used the software for: Less than 6 months ### "Faster for SMS delivery" December 20, 2022 5.0 It is easy to use and we use it to send SMS to our clients Pros The tool is so fast to send SMS by either instant sending or scheduling of SMS to be sent out at a desired time Cons Customer support service is available only to paid users and not available on free plans, making the tool more expensive Review Source DK David K. Strategy manager Banking Used the software for: 6-12 months ### "Easy tool for SMS communication" January 9, 2023 4.0 Pros The software is easy , like support team , they help me setting it up friendly so I recommend Cons To be honest some sms pends when am sending to more contacts Review Source MM Mark M. Chief executive officer Building Materials Used the software for: Less than 6 months ### "Love benchwave" January 8, 2023 5.0 Pros easy to send message and access sending history, like the wallet, easy to top up credit Cons sometimes message fail to be sent out to numbers Review Source Similar Products Featured ## Related categories [SMS Marketing](https://www.capterra.com/sms-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.