# Paperless Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Paperless Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/10001916/Paperless

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# 

 Paperless Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Paperless

## What is Paperless?

Paperless is a leading digital solution that transforms manual paperwork into efficient, automated workflows. Designed to replace paper forms, PDFs, and slow processes, Paperless empowers businesses and public authorities with legally compliant e-Signature, interactive documents and dynamic forms. Paperless is made and hosted in Germany and meets the highest data protection and security requirements.

## What is Paperless used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Generation](https://www.capterra.com/document-generation-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€149

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Paperless?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.paperless.io&name=Paperless)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paperless

4.7 (18)

VS.

[4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting Price

€149

Flat Rate, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (18)

Ease Of Use

4.4 (1,229)

Value For Money

4.6 (17)

Value For Money

4.2 (959)

Customer Service

4.6 (17)

Customer Service

4.3 (940)

## Paperless alternatives

[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10001916/Paperless/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

5.0 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Digitally sign online documents

Data Security

4.9 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Mobile Signature Capture

4.8 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Multi-Party Signing

4.8 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Share documents with different users to collect multiple signatures

Access Controls/Permissions

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Audit Trail

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Paperless 85 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Verifies and confirms the accuracy of an address

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Automatically populating fields or sections within a form

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Provides a channel for team members to share media files, communicate, and work together

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Capability of a software or system to make decisions and perform actions based on specified conditions

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Create, edit, and revise contracts/written agreements

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Electronic signing method that validates the authenticity and integrity of a digital document

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Convert data into a code for security

Public or private sharing of digital files such as documents, audio/video, images, and more

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Contracts specific to government agencies or organizations who deal with government agencies

Create, design and modify the flow and processes of tasks in a project

Access software remotely via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Share documents with different users to collect multiple signatures

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability of websites, web applications, or mobile applications to function without an active internet connection

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Create, manage, or update project workflows.

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Digitally capture and store a person's handwritten signature

Create and design custom email signatures

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Web form that allows users to enter data that is sent and processed for different reasons

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (18)

4.5

Based on 18 reviews

## Pricing

Value for money

4.6 (17)

Free Trial

Basic

€149.00

Flat Rate,Per Month

Value for money

4.6 (17)

4.6

Based on 17 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (17)

4.6

Based on 17 reviews

## User reviews

Overall rating

4.7

Based on 18 reviews

Filter by rating

5(16)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

DT

Dillan T.

CEO

Real Estate

### "English not working. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 25, 2025

\[sensitive content hidden\] is friendly and seems competent. But unfortunately their software developers haven’t polished the site and worked out the kinks enough.

Pros

The concept was great. Automating document workflows is great if it can be made to work.

Cons

The page was written in German. Unfortunately the page switched languages on me after logging in and I was unable to switch back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Corinna H.

MD

Marketing and Advertising

### "Easy setup and great value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2024

Really enjoy working with the tool and our partners also appreciate the process workflow

Pros

\- Document management - option to create your own set up templates and “Bausteine” - gdpr compliance

Cons

\- No pdf download mid process possible (ex one signature missing)

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing politic and final offer European compliance to laws

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Andrea H.

Office Management

Museums and Institutions

### "Tolle und einfach bedienbare Software - wie sie sein soll! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2024

Es ist mitunter die beste Lösung, die ich im Einsatz habe.

Pros

Jeder Nutzer versteht das Produkt sofort. Die Bedienung ist intuitiv, der Support ist klasse. Die Funktionalitäten übersteigen die der Konkurrenz um ein Vielfaches.

Cons

Gibt noch immer nichts zu beanstanden. Die Lösung läuft einwandfrei. Ich hatte Bedenken, dass unsere älteren Nutzer die Lösung nicht annehemen werde und war positiv vom Gegenteil überrascht.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Eva A.

Marketing Manager

Health, Wellness and Fitness

### "Entscheidende tipss"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

February 13, 2024

Bei paperless können die Nutzer von überall aus auf Dokumente zugreifen und unterschreiben, was die Flexibilität und Zusammenarbeit verbessert.

Pros

Dokumente können schnell elektronisch unterschrieben werden, was den Prozess beschleunigt und Zeit spart.

Cons

Wenn die Plattform oder die Internetverbindung ausfällt, kann dies zu Verzögerungen bei der Unterzeichnung von Dokumenten führen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager

Automotive

### "Beste backoffice für digitale dokumente zu organisieren"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2024

Pros

Die einfachkeit dokumente mit unterschriften nachzufragen

Cons

Gerade gibt es nichts was mir nicht gefällt

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Ajit S.

Account Executive

Program Development

### "Erleichterung im Alltag"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2024

Mega Zusammenarbeit und einfach selbst im Kostenlosen Test überzeugen oder auch gerne auf mich/mein Team zugehen.

Pros

Einfach die Erleichterung im Alltag und die Schnelligkeit für das Aufsetzen von Dokumenten - PDFs sind seitdem Vergangenheit - Und mein Team arbeitet gerne mit dem gesamten Paperless - Sprich die zwischenmenschliche Komponente stimmt da auch sehr.

Cons

Tatsächlich gibt es nicht am mir nicht gefällt im Vergleich zu den PDF's, docs etc. Dokumente, die wir vorher genutzt haben...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michael K.

Restrukturierung

Management Consulting

### "Rundum zufrieden"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2024

Pros

Sehr intelligent und flexibel. Gut integrierbar

Cons

Grundsätzlich gibt es nicht viel zu bemängeln.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Maximilian S.

Controller

Real Estate

### "Super Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 8, 2024

Pros

Mir gefällt am besten die Bedienung und Kundenbetreuung.

Cons

Aktuell sind mir noch keine relevanten Nachteile aufgefallen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Santino F.

Coach

Education Management

### "Sehr gutes Produkt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2024

Pros

Ich bin überzeugt von der Einfachheit von paperless und bin froh es zu nutzen

Cons

Ein noch besseres Onboarding wäre wünschenswert

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Giacomo S.

Intern

Chemicals

### "Perfekt für komplexe Prozesse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2024

Pros

Alles super einfach und lässt sich gut in die bestehende IT Landschaft und Systeme integrieren sowie mit anderen Systemen verknüpfen.

Cons

Gibt durch regelmäßige Updates nicht wirklich was anzumerken.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10001916/Paperless/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)