--- title: "Paperless Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paperless Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/10001916/Paperless/" page_type: "product" language: "en" --- # Paperless Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Paperless ## What is Paperless? Paperless is a leading digital solution that transforms manual paperwork into efficient, automated workflows. Designed to replace paper forms, PDFs, and slow processes, Paperless empowers businesses and public authorities with legally compliant e-Signature, interactive documents and dynamic forms. Paperless is made and hosted in Germany and meets the highest data protection and security requirements. ## What is Paperless used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Generation](https://www.capterra.com/document-generation-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €149 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paperless?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.paperless.io&name=Paperless) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paperless 4.7 (18) VS. [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price €149 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (18) Ease Of Use 4.7 (11,500) Value For Money 4.6 (17) Value For Money 4.5 (7,384) Customer Service 4.6 (17) Customer Service 4.6 (6,468) ## Paperless alternatives [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (9,436)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,256)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (24)](https://www.capterra.com/p/196081/airSlate/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10001916/Paperless/alternatives/) ## FAQs about Paperless Overview ### Which roles and teams benefit most from Paperless? Paperless benefits executives, finance staff, office managers, and sales and marketing teams that need organized document workflows. Leaders use it for visibility and control, finance and compliance roles manage records and paperwork, while project, office, and commercial teams streamline filing, retrieval, and everyday administrative coordination. Answer based on 18 reviews Overview ### What company size and industries is Paperless built for? Paperless is built primarily for small businesses, which make up 94% of reviewers, especially in management consulting at 17%. It also serves enterprises at 6% and appears frequently in real estate and marketing and advertising, each at 11%, while fitting organizations digitizing and automating paperwork, including public authorities. Answer based on 18 reviews Features and Usability ### What are the key features of Paperless? Paperless offers document management, document automation, and workflow automation for handling forms, approvals, and completion tracking. It also includes electronic signature, digital signature, audit trail, access controls/permissions, version control, reporting/analytics, and third-party integrations for managing documents and related processes. Integrations ### Which third-party tools and platforms does Paperless integrate with? Paperless integrates with Ninox for document automation and return filing, including sending contracts from a Ninox application and importing them back into Paperless. The available catalog data in this prompt names Ninox as the confirmed third-party platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Paperless offer? Paperless provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars allow group learning, and documentation offers written reference material for self-paced review and feature guidance. Getting Started and Support ### What customer support options does Paperless offer? Paperless offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Without reviewer feedback on support, no user-based assessment of response speed or helpfulness is available. The listed channels suggest multiple ways to get assistance, but support experience cannot be evaluated from catalog data alone. ## Features AI summary Based on 31,543 Document Management reviews Capterra reviewers point to these as the top features buyers look for in document management software: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Paperless supports all three of the features reviewers rank highest: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses keep files protected, store records in one place, and share documents efficiently across teams, allowing teams to manage information more securely and work faster. Document Storage 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Electronic Signature 5.0 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Digitally sign online documents Data Security 4.9 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Paperless 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Validation: Verifies and confirms the accuracy of an address - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Autofill: Automatically populating fields or sections within a form - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Contract Drafting: Create, edit, and revise contracts/written agreements - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Encryption: Convert data into a code for security - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Government Contracts: Contracts specific to government agencies or organizations who deal with government agencies - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multi-Party Signing: Share documents with different users to collect multiple signatures - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Signature Capture: Digitally capture and store a person's handwritten signature - Signature Creation: Create and design custom email signatures - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Team Collaboration: Allow multiple team members to edit and work on the same document - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (18) 4.5 Based on 18 reviews ## Pricing Value for money 4.6 (17) Free Trial Basic €149.00 Flat Rate,Per Month Value for money 4.6 (17) 4.6 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (17) 4.6 Based on 17 reviews ## User reviews Overall rating 4.7 Based on 18 reviews Filter by rating 5(16) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DT Dillan T. CEO Real Estate ### "English not working. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 25, 2025 \[sensitive content hidden\] is friendly and seems competent. But unfortunately their software developers haven’t polished the site and worked out the kinks enough. Pros The concept was great. Automating document workflows is great if it can be made to work. Cons The page was written in German. Unfortunately the page switched languages on me after logging in and I was unable to switch back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Corinna H. MD Marketing and Advertising ### "Easy setup and great value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2024 Really enjoy working with the tool and our partners also appreciate the process workflow Pros \- Document management - option to create your own set up templates and “Bausteine” - gdpr compliance Cons \- No pdf download mid process possible (ex one signature missing) Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Pricing politic and final offer European compliance to laws Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Andrea H. Office Management Museums and Institutions ### "Tolle und einfach bedienbare Software - wie sie sein soll! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2024 Es ist mitunter die beste Lösung, die ich im Einsatz habe. Pros Jeder Nutzer versteht das Produkt sofort. Die Bedienung ist intuitiv, der Support ist klasse. Die Funktionalitäten übersteigen die der Konkurrenz um ein Vielfaches. Cons Gibt noch immer nichts zu beanstanden. Die Lösung läuft einwandfrei. Ich hatte Bedenken, dass unsere älteren Nutzer die Lösung nicht annehemen werde und war positiv vom Gegenteil überrascht. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EA Eva A. Marketing Manager Health, Wellness and Fitness ### "Entscheidende tipss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 13, 2024 Bei paperless können die Nutzer von überall aus auf Dokumente zugreifen und unterschreiben, was die Flexibilität und Zusammenarbeit verbessert. Pros Dokumente können schnell elektronisch unterschrieben werden, was den Prozess beschleunigt und Zeit spart. Cons Wenn die Plattform oder die Internetverbindung ausfällt, kann dies zu Verzögerungen bei der Unterzeichnung von Dokumenten führen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Project Manager Automotive ### "Beste backoffice für digitale dokumente zu organisieren" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Pros Die einfachkeit dokumente mit unterschriften nachzufragen Cons Gerade gibt es nichts was mir nicht gefällt Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Ajit S. Account Executive Program Development ### "Erleichterung im Alltag" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Mega Zusammenarbeit und einfach selbst im Kostenlosen Test überzeugen oder auch gerne auf mich/mein Team zugehen. Pros Einfach die Erleichterung im Alltag und die Schnelligkeit für das Aufsetzen von Dokumenten - PDFs sind seitdem Vergangenheit - Und mein Team arbeitet gerne mit dem gesamten Paperless - Sprich die zwischenmenschliche Komponente stimmt da auch sehr. Cons Tatsächlich gibt es nicht am mir nicht gefällt im Vergleich zu den PDF's, docs etc. Dokumente, die wir vorher genutzt haben... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Michael K. Restrukturierung Management Consulting ### "Rundum zufrieden" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2024 Pros Sehr intelligent und flexibel. Gut integrierbar Cons Grundsätzlich gibt es nicht viel zu bemängeln. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Maximilian S. Controller Real Estate ### "Super Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 8, 2024 Pros Mir gefällt am besten die Bedienung und Kundenbetreuung. Cons Aktuell sind mir noch keine relevanten Nachteile aufgefallen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Santino F. Coach Education Management ### "Sehr gutes Produkt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2024 Pros Ich bin überzeugt von der Einfachheit von paperless und bin froh es zu nutzen Cons Ein noch besseres Onboarding wäre wünschenswert Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Giacomo S. Intern Chemicals ### "Perfekt für komplexe Prozesse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2024 Pros Alles super einfach und lässt sich gut in die bestehende IT Landschaft und Systeme integrieren sowie mit anderen Systemen verknüpfen. Cons Gibt durch regelmäßige Updates nicht wirklich was anzumerken. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10001916/Paperless/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.