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Oxylabs

Reviews of Oxylabs

4.9 (22)
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Pros

  • The proxy success rates are outstanding, and their integration options are perfect for both beginners and advanced users.

  • It was super easy to set up, and the whole thing just makes sense—no complicated hoops to jump through. The proxies are fast and reliable, which has made a big difference in our work.

  • I really appreciate Oxylabs for its reliable and extensive proxy network, oxylab labs proxy quality is amazing and they provide high speed proxy service. Im using oxylabs since 7+ years.

  • Generally very good so far. Good support, stability of services and transparency on my spending.

Cons

  • The only downside is their premium pricing, which might be a barrier for smaller businesses or individual users.

  • They don't have domain block option. Like i want to block some hidden request from google, but in oxylabs not have that option to blocked unwanted domains.

  • Cost - it can be costly to run the residential proxies many times.

  • Price steps between tiers are a bit steep, lack of more pay as you go options for scraper plans.

Showing Most Helpful

Showing 22 of 22 reviews

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Christian M.
Owner
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 4, 2024

"Oxy labs review. "

Overall: Amazing. Best proxy experience this far. And I’ve tried a couple providers.

Pros: Quality proxies. Very fast response time for customer service.

Cons: Haven’t had any negative experience as of yet. Customer for 3 months.

Switched From: IPinfo
Reasons for Switching to Oxylabs: Referred by a friend that oxy had a much better proxy service.
Verified Reviewer
Tutor
Education Management, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 25, 2024

"OXYLAB MY ALL TIME PROXY SERVICE PROVIDER "

Overall: Oxylabs has proven to be a really good proxy provider by meeting most of my proxy needs and requests i would absolutely recommend it to anyone looking for proxy services

Pros: Whats most exciting about using oxylabs is how they make everything super easy from getting setup up and even purchasing of packages. With oxylabs your guaranteed of worldwide geo targeting that makes their services amazing. When it comes to their customer service thats top notch and they are always there in case of any query

Cons: I had only one issue in terms of dashboard and accessibility but that has been resolved and its good to see that they listen to customer request on improving the services

Switched From: VyprVPN
Reasons for Switching to Oxylabs: Limited pool of rotating ips and complicated user interface
Mangane A.
CFO
Building Materials, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
November 24, 2024

"Useful platform"

Overall: The dashboard is intuitive and well-designed, making it easy to manage proxy settings and monitor usage. Their customer support team deserves special mention - they've been incredibly responsive and knowledgeable, available 24/7 to help with any technical questions. What really sets Oxylabs apart is their cutting-edge proxy rotation technology and sophisticated targeting options. Whether you need country, city, or even ASN targeting, their system delivers flawlessly. The proxy success rates are outstanding, and their integration options are perfect for both beginners and advanced users.

Pros: Oxylabs has exceeded my expectations in every way. Their residential proxy network is truly impressive, offering lightning-fast speeds and exceptional reliability. I've been consistently amazed by their 99.9% uptime and the vast pool of over 100 million residential IPs spanning across the globe.

Cons: The only downside is their premium pricing, which might be a barrier for smaller businesses or individual users.

Verified Reviewer
CTIO
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 19, 2024

"Works better than some of the leading proxy providers for us"

Overall: Really positive so far, support is good and the proxies are performant.

Pros: We've managed to index some ecommerce sites that were causing us issues with other proxy providers.

Cons: Some proxy config options are not quite as easy to implement as some other providers.

Switched From: Bright Data
Reasons for Switching to Oxylabs: Problems scraping certain retailers such as US grocery retailers
Gustavo V.
Director of Technology
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 24, 2024

"Good experience for a new user of proxy services"

Overall: Generally very good so far. Good support, stability of services and transparency on my spending.

Pros: Ease of use, transparency in the reports

Cons: Price steps between tiers are a bit steep, lack of more pay as you go options for scraper plans.

Switched From: Crawlbase and Crawling API
Reasons for Switching to Oxylabs: Crawlbase was failing too much on my requests, generating an unstable service.
Joshua G.
Director
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 5, 2024

"Ideal proxy and ecommerce scraping SaaS"

Overall: Excellent proxy service and eBay scraping SAAS that I'd thoroughly recommend to people that have these requirements.

Pros: I really liked how easy the API was to use with PHP for rapid scraping.

Cons: I found that their Web-Unblocker service couldn't pass through Cloudflare's proxy.

Shannon A.
CEO
Consumer Services, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2024

"Flawless Experience. What more can you ask for."

Pros: Ease of setup and distribution of proxy servers

Cons: Nothing. The entire process was easy to understand and I love the customer service.

Yakup Y.
Founder
Accounting, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 12, 2024

"Payment Problems"

Overall: We have been working with OxyLabs for a long time.

Pros: It's really a very high quality service. It's the best we've ever used.

Cons: We have payment problems. We usually use the OxyLabs DC package. We need it for 1 month, we don't need it for 1 month. If the subscription continues the next month, there is no problem when extending the current package. But if we haven't used it for 1 month and want to use it the next month, we can't pay. Every time we have to contact support to solve this problem.

Dun M.
Not applicable
Computer & Network Security, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 9, 2024

"Oxylabs Review"

Overall: My overall experience in this platform was great and i am looking forward to continue using them

Pros: It is easy to use. This website offers great proxy services that are clean

Cons: I have nothing in particular thatvinhag about tjis platform

Joseph R.
Owner
Real Estate, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 13, 2024

"Incredible! Request-based ISP Proxies with No Bandwidth Limits!"

Overall: Very happy overall. Great instructions on how to use and test the ISP proxies and the rotation feature

Pros: The only provider I could find that supplied rotated ISP proxies on every request with no bandwidth caps! I didn't get blocked or flagged as a bot very often. Incredible price to value ratio!

Cons: They didn't allow a free trial for a one man operation

Priyanshu S.
CEO
Online Media, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 5, 2024

"Best Poroxy Provider in The Market."

Overall: My overall experience with Oxylabs has been very positive. The platform’s robust proxy network has made data gathering straightforward and effective, and the support team has been responsive and helpful. I also value their focus on ethical data sourcing and compliance with privacy regulations, which gives me peace of mind. Oxylabs has proven to be a reliable choice for my needs.

Pros: I really appreciate Oxylabs for its reliable and extensive proxy network, oxylab labs proxy quality is amazing and they provide high speed proxy service. im using oxylabs since 7+ years.

Cons: they don't have domain block option. like i want to block some hidden request from google, but in oxylabs not have that option to blocked unwanted domains.

Bartosz J.
Head of Technology
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 29, 2024

"Great Real-Time SERP Scrapper API"

Overall: We needed to monitor AD SERP results in google to see if any unwanted, forbidden action is happening (like brand bidding or ad hijacking) for our clients, and Oxylabs for it is just great

Pros: Sandbox - free version, where we could test if it meets our expectations Well documented API Responsive support Stable and responsive

Cons: it meets 100% of our needs. It great solution for monitoring AD serp in google

Alex A.
Founder
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 4, 2024

"Works like magic"

Overall: It is a pretty positive experience; it took seconds to set it up, and it works like magic after

Pros: There are plenty of options to choose from, lots of new innovative products

Cons: nothing really, works perfectly well for my use cases

Alternatives Considered: Web Scraping API
Reasons for Choosing Oxylabs: Flexible options to choose from; oxycon;
Lauren C.
Founder and CEO
Consumer Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 31, 2024

"Quick and Efficient! "

Overall: It's the most user friendly service I've come across to get the job done

Pros: The data scrapping is quick and efficient for my needs

Cons: Many sites are unable to be data scrapped. So I wish it was more expansive

Eric B.
CEO
Computer Software, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 6, 2024

"Great Proxies"

Overall: Very good. No complains. Have been using it for over a year

Pros: Very reliable service. I never had issues with the proxies

Cons: We did not get alerts when our plan would run out

Fan J.
Software Developer
Computer Software, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 25, 2024

"Review of the Web Unblocker"

Pros: Very good web unbloker, I was able to get my data within 5 seconds and the success rate is over 90%.

Cons: The web unblocker is quite pricy the use, and there is no option to get the original response headers.

Adam B.
CEO
Logistics and Supply Chain, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 15, 2024

"Great service!"

Overall: Good, I tried other similar services and Oxylabs is one of best available.

Pros: Back office, responsible customer service, great documentation.

Cons: Some fixes takes long time and there is no good enough communication.

Alternatives Considered: Piloterr API
Reasons for Choosing Oxylabs: Better performance and documentation. Price is same.
Marvin I.
Analyst
Computer & Network Security, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 19, 2024

"Best US ISPs"

Overall: Very good ISP proxies Residential and mobile proxies are quite pricey though.

Pros: Fast and clean proxies Good price for your money

Cons: No unlimited bandwidth for mobile proxies

Ernest D.
Software Developer
Retail, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 11, 2024

"Smooth, Fast, and Reliable"

Overall: I've been really happy with Oxylabs. It was super easy to set up, and the whole thing just makes sense—no complicated hoops to jump through. The proxies are fast and reliable, which has made a big difference in our work.

Pros: Quick and easy to get started, simple to understand and use, reliable with great response times.

Cons: Honestly, none that come to mind. No significant issues to report so far!

Svetlana K.
Marketing
Market Research, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 4, 2024

"Great customer service "

Overall: The customer support is truly great, always available to chat and answer my questions

Pros: Customer support is really great, available 24/7

Cons: Cost. I buy mobile local proxies and I wish cost will be lower.

Yassine R.
Ecome
Accounting, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
November 6, 2024

"Recommandation"

Pros: Proxy fast speed Instantané activations

Cons: There are no discounts every time …..:

Matt T.
Data Scientist
Media Production, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 28, 2024

"Excellent product"

Overall: Has enabled my workflow for web scraping

Pros: Very easy to use, fast and effective - great product

Cons: cost - it can be costly to run the residential proxies many times