# Oxylabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Oxylabs the right Data Extraction solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10001951/Oxylabs/reviews

---

Oxylabs

4.7 (23)

[View alternatives](https://www.capterra.com/p/10001951/Oxylabs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Oxylabs

Ease of use

4.9

Customer Service

4.6

## Pros and Cons in Reviews

em

ephantus m

TutorEducation Management, Self-employedUsed the software for: 1-2 years.

“Whats most exciting about using oxylabs is how they make everything super easy from getting setup up and even purchasing of packages. With oxylabs your guaranteed of worldwide geo targeting that makes their services amazing. When it comes to their customer service thats top notch and they are always there in case of any query“

November 25, 2024

MT

Matt T

Data ScientistMedia Production, 11 - 50 employeesUsed the software for: Less than 6 months.

“cost - it can be costly to run the residential proxies many times“

October 28, 2024

MA

Mangane A

CFOBuilding Materials, 10,001+ employeesUsed the software for: Less than 6 months.

“The dashboard is intuitive and well-designed, making it easy to manage proxy settings and monitor usage.“

November 24, 2024

PS

Priyanshu S

CEOOnline Media, 2 - 10 employeesUsed the software for: More than 2 years.

“I also value their focus on ethical data sourcing and compliance with privacy regulations, which gives me peace of mind.“

November 5, 2024

AM

Anwaar M

CEOFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Ease of use to actually get setup without a lot of integrations which was very nice also the packages“

May 14, 2025

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Priyanshu S.  
CEO  
Online Media  
Used the software for: 2+ years

### "Best Poroxy Provider in The Market."

November 5, 2024

5.0

My overall experience with Oxylabs has been very positive. The platform’s robust proxy network has made data gathering straightforward and effective, and the support team has been responsive and helpful. I also value their focus on ethical data sourcing and compliance with privacy regulations, which gives me peace of mind. Oxylabs has proven to be a reliable choice for my needs.

Pros

I really appreciate Oxylabs for its reliable and extensive proxy network, oxylab labs proxy quality is amazing and they provide high speed proxy service. im using oxylabs since 7+ years.

Cons

they don't have domain block option. like i want to block some hidden request from google, but in oxylabs not have that option to blocked unwanted domains.

Review Source

VR

Verified Reviewer  
Tutor  
Education Management  
Used the software for: 1-2 years

### "OXYLAB MY ALL TIME PROXY SERVICE PROVIDER "

November 25, 2024

5.0

Oxylabs has proven to be a really good proxy provider by meeting most of my proxy needs and requests i would absolutely recommend it to anyone looking for proxy services

Pros

Whats most exciting about using oxylabs is how they make everything super easy from getting setup up and even purchasing of packages. With oxylabs your guaranteed of worldwide geo targeting that makes their services amazing. When it comes to their customer service thats top notch and they are always there in case of any query

Cons

I had only one issue in terms of dashboard and accessibility but that has been resolved and its good to see that they listen to customer request on improving the services

Switched from

[VyprVPN](https://www.capterra.com/p/120353/VyprVPN/)

Limited pool of rotating ips and complicated user interface

Review Source

AM

Anwaar M.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Oxylabs Review"

May 14, 2025

2.0

Overall I did not like using Oxylabs their customer support was not good at all and I just did not like using them

Pros

\- Ease of use to actually get setup without a lot of integrations which was very nice also the packages

Cons

\- Their customer support is horrible. It is impossible to reach them and was the #1 reason why i stopped using them

Review Source

VR

Verified Reviewer  
CTIO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Works better than some of the leading proxy providers for us"

November 19, 2024

5.0

Really positive so far, support is good and the proxies are performant.

Pros

We've managed to index some ecommerce sites that were causing us issues with other proxy providers.

Cons

Some proxy config options are not quite as easy to implement as some other providers.

Switched from

[Bright Data](https://www.capterra.com/p/208755/Bright-Data/)

Problems scraping certain retailers such as US grocery retailers

Review Source

AA

Alex A.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Works like magic"

November 4, 2024

5.0

It is a pretty positive experience; it took seconds to set it up, and it works like magic after

Pros

There are plenty of options to choose from, lots of new innovative products

Cons

nothing really, works perfectly well for my use cases

Alternatives considered

[Web Scraping API](https://www.capterra.com/p/10002279/Web-Scraping-API/)

Reason for choosing Oxylabs

Flexible options to choose from; oxycon;

Review Source

BJ

Bartosz J.  
Head of Technology  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Real-Time SERP Scrapper API"

October 29, 2024

5.0

We needed to monitor AD SERP results in google to see if any unwanted, forbidden action is happening (like brand bidding or ad hijacking) for our clients, and Oxylabs for it is just great

Pros

Sandbox - free version, where we could test if it meets our expectations Well documented API Responsive support Stable and responsive

Cons

it meets 100% of our needs. It great solution for monitoring AD serp in google

Review Source

LC

Lauren C.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Quick and Efficient! "

October 31, 2024

4.0

It's the most user friendly service I've come across to get the job done

Pros

The data scrapping is quick and efficient for my needs

Cons

Many sites are unable to be data scrapped. So I wish it was more expansive

Review Source

EB

Eric B.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Great Proxies"

November 6, 2024

5.0

Very good. No complains. Have been using it for over a year

Pros

Very reliable service. I never had issues with the proxies

Cons

We did not get alerts when our plan would run out

Review Source

SA

Shannon A.  
CEO  
Consumer Services  
Used the software for: 6-12 months

### "Flawless Experience. What more can you ask for."

December 16, 2024

5.0

Pros

Ease of setup and distribution of proxy servers

Cons

Nothing. The entire process was easy to understand and I love the customer service.

Review Source

MA

Mangane A.  
CFO  
Building Materials  
Used the software for: Less than 6 months

### "Useful platform"

November 24, 2024

5.0

The dashboard is intuitive and well-designed, making it easy to manage proxy settings and monitor usage. Their customer support team deserves special mention - they've been incredibly responsive and knowledgeable, available 24/7 to help with any technical questions. What really sets Oxylabs apart is their cutting-edge proxy rotation technology and sophisticated targeting options. Whether you need country, city, or even ASN targeting, their system delivers flawlessly. The proxy success rates are outstanding, and their integration options are perfect for both beginners and advanced users.

Pros

Oxylabs has exceeded my expectations in every way. Their residential proxy network is truly impressive, offering lightning-fast speeds and exceptional reliability. I've been consistently amazed by their 99.9% uptime and the vast pool of over 100 million residential IPs spanning across the globe.

Cons

The only downside is their premium pricing, which might be a barrier for smaller businesses or individual users.

Review Source

FJ

Fan J.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Review of the Web Unblocker"

October 25, 2024

5.0

Pros

Very good web unbloker, I was able to get my data within 5 seconds and the success rate is over 90%.

Cons

The web unblocker is quite pricy the use, and there is no option to get the original response headers.

Review Source

JG

Joshua G.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "Ideal proxy and ecommerce scraping SaaS"

December 5, 2024

5.0

Excellent proxy service and eBay scraping SAAS that I'd thoroughly recommend to people that have these requirements.

Pros

I really liked how easy the API was to use with PHP for rapid scraping.

Cons

I found that their Web-Unblocker service couldn't pass through Cloudflare's proxy.

Review Source

CM

Christian M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Oxy labs review. "

November 4, 2024

5.0

Amazing. Best proxy experience this far. And I’ve tried a couple providers.

Pros

Quality proxies. Very fast response time for customer service.

Cons

Haven’t had any negative experience as of yet. Customer for 3 months.

Switched from

[IPinfo](https://www.capterra.com/p/227725/IPinfo/)

Referred by a friend that oxy had a much better proxy service.

Review Source

YY

Yakup Y.  
Founder  
Accounting  
Used the software for: 2+ years

### "Payment Problems"

December 12, 2024

4.0

We have been working with OxyLabs for a long time.

Pros

It's really a very high quality service. It's the best we've ever used.

Cons

We have payment problems. We usually use the OxyLabs DC package. We need it for 1 month, we don't need it for 1 month. If the subscription continues the next month, there is no problem when extending the current package. But if we haven't used it for 1 month and want to use it the next month, we can't pay. Every time we have to contact support to solve this problem.

Review Source

AB

Adam B.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great service!"

November 15, 2024

5.0

Good, I tried other similar services and Oxylabs is one of best available.

Pros

Back office, responsible customer service, great documentation.

Cons

Some fixes takes long time and there is no good enough communication.

Alternatives considered

[Piloterr API](https://www.capterra.com/p/265157/Piloterr-API/)

Reason for choosing Oxylabs

Better performance and documentation. Price is same.

Review Source

DM

Dun M.  
Not applicable  
Computer & Network Security  
Used the software for: Less than 6 months

### "Oxylabs Review"

December 9, 2024

5.0

My overall experience in this platform was great and i am looking forward to continue using them

Pros

It is easy to use. This website offers great proxy services that are clean

Cons

I have nothing in particular thatvinhag about tjis platform

Review Source

GV

Gustavo V.  
Director of Technology  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good experience for a new user of proxy services"

October 24, 2024

5.0

Generally very good so far. Good support, stability of services and transparency on my spending.

Pros

Ease of use, transparency in the reports

Cons

Price steps between tiers are a bit steep, lack of more pay as you go options for scraper plans.

Switched from

[Crawlbase](https://www.capterra.com/p/194309/ProxyCrawl/)

Crawlbase was failing too much on my requests, generating an unstable service.

Review Source

JR

Joseph R.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Incredible! Request-based ISP Proxies with No Bandwidth Limits!"

December 13, 2024

5.0

Very happy overall. Great instructions on how to use and test the ISP proxies and the rotation feature

Pros

The only provider I could find that supplied rotated ISP proxies on every request with no bandwidth caps! I didn't get blocked or flagged as a bot very often. Incredible price to value ratio!

Cons

They didn't allow a free trial for a one man operation

Review Source

ED

Ernest D.  
Software Developer  
Retail  
Used the software for: Less than 6 months

### "Smooth, Fast, and Reliable"

November 11, 2024

5.0

I've been really happy with Oxylabs. It was super easy to set up, and the whole thing just makes sense—no complicated hoops to jump through. The proxies are fast and reliable, which has made a big difference in our work.

Pros

Quick and easy to get started, simple to understand and use, reliable with great response times.

Cons

Honestly, none that come to mind. No significant issues to report so far!

Review Source

MI

Marvin I.  
Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Best US ISPs"

October 19, 2024

4.0

Very good ISP proxies Residential and mobile proxies are quite pricey though.

Pros

Fast and clean proxies Good price for your money

Cons

No unlimited bandwidth for mobile proxies

Review Source

SK

Svetlana K.  
Marketing  
Market Research  
Used the software for: Less than 6 months

### "Great customer service "

November 4, 2024

5.0

The customer support is truly great, always available to chat and answer my questions

Pros

Customer support is really great, available 24/7

Cons

Cost. I buy mobile local proxies and I wish cost will be lower.

Review Source

YR

Yassine R.  
Ecome  
Accounting  
Used the software for: 1-2 years

### "Recommandation"

November 6, 2024

5.0

Pros

Proxy fast speed Instantané activations

Cons

There are no discounts every time …..:

Review Source

MT

Matt T.  
Data Scientist  
Media Production  
Used the software for: Less than 6 months

### "Excellent product"

October 28, 2024

5.0

Has enabled my workflow for web scraping

Pros

Very easy to use, fast and effective - great product

Cons

cost - it can be costly to run the residential proxies many times

Review Source

Similar Products

Featured

## Related categories

[Data Extraction](https://www.capterra.com/data-extraction-software/)[Infrastructure as a Service (IaaS)](https://www.capterra.com/infrastructure-as-a-service-solutions-software/)[Web Scraping](https://www.capterra.com/web-scraping-software/)