--- title: "InfinityX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InfinityX Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/10002055/InfinityX/" page_type: "product" language: "en" --- # InfinityX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) InfinityX ## What is InfinityX? Features include: POS, price tags, inventory and warehouse management, distribution, purchasing, EDI, auto inventory replenishment, service department, marketing, promotions, 2-way texting, sales management, goal tracking, sales and profit analysis, employee productivity tracking, cashiering. For credit retailers: credit scoring, centralized credit approval, collections, skip tracing, verifications, payment processing, e-signatures, legal collections. ## What is InfinityX used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InfinityX?[Manage this product listing](https://www.g2.com/products/infinityx-furniture-retail/claim_requests/new?auto=true) ## InfinityX Overview Updated September 2026 AI summary InfinityX provides businesses of all sizes with tools for retail management, offering features such as CRM, email marketing, inventory and employee management, and point of sale capabilities. It supports inventory tracking, purchase orders, and analytics, with options for accounting integration, loyalty programs, multi-location management, and returns handling. InfinityX is available as cloud-based or Windows software. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InfinityX 5.0 (1) VS. [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting Price Contact vendor Starting Price $24 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (349) Value For Money 5.0 (1) Value For Money 4.7 (344) Customer Service 5.0 (1) Customer Service 4.7 (343) ## InfinityX alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about InfinityX Overview ### What company size and specific industries is InfinityX built for? InfinityX is designed for furniture, appliance, electronics, and jewelry retailers, as well as retailers with in-house credit, finance companies, and personal loan companies. The description does not specify a company size, so it appears to fit businesses in these sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of InfinityX? InfinityX offers point of sale (POS), inventory management, and order management for retail operations, plus barcode/ticket scanning, payment processing, and receipt management. It also includes CRM, customer database, loyalty program, commission management, and customizable reports with real-time analytics, reporting, and data synchronization across multiple locations. Getting Started and Support ### What training and onboarding options does InfinityX offer? InfinityX provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup and instruction, while documentation and videos offer reference material and self-paced learning for reviewing features and steps as needed. Getting Started and Support ### What customer support options does InfinityX offer? InfinityX provides email/help desk and phone support. Users can contact support through either channel for account questions, setup help, or issue resolution. No reviewer feedback about support quality is available, so the experience cannot be characterized beyond these listed contact options. ## Features AI summary Based on 617 Retail Management Systems reviews Capterra reviewers highlight these as the features buyers care about most when choosing Retail Management Systems: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) InfinityX supports **Credit Card Processing** and **Real-Time Data**, giving retail teams the tools to handle transactions efficiently and monitor business activity as it happens. However, it does not include **Inventory Control**. Instead, it offers other important capabilities that reviewers also value, including **Multi-Location** (**60%**) and **Inventory Tracking** (**57%**), helping businesses manage stock across stores and keep closer watch over item movement while providing teams with better visibility for day-to-day retail decisions. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Commission Management Tracking, calculating, and paying commissions and earnings to employees Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system InfinityX 47 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Shipping Management: Manage and track orders being shipped to customers - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $0.00 Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RV Rubie V. Senior Manager Operational Excellence and PMO Pharmaceuticals ### "Quality Records Management Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2023 It is great and it is very helpful that you can connect to other applications like Smartsheet! Pros Infinity is easy to use. The best is that you can handle all type of records in only one tool and with their own process full depending on the type of quality record. Cons The deployment of the system is the most difficult part. If the company have a lot of types of records people need to understand very well the process flow that it will requiere. The roles management must be clear so everybody could know each responsibility. From \[sensitive content hidden\] to who will be the approval. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.